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Client Satisfaction Tracker Autumn 2022

How did we do?

Please use this form to rate us on our performance. This will enable us to act promptly to resolve any issues, continuously raise our standards and recognise good performance as appropriate. We appreciate and thank you for your feedback.
1.Name(Required.)
2.Company/Organisation(Required.)
3.Who is the Partner you have most dealings with?
4.How satisfied are you with the services provided?
Service not taken 
Very unsatisfied
Unsatisfied
Satisfied
Highly satisfied
Audit & Accounts
Digital
Corporate Finance
Tax Advisory
Personal Tax
5.If you wish, please add any specific comments supporting your scoring above
6.If you were a client last year, has the service experience overall:
7.If there was one thing we could do to improve the service you get from us, what would it be?
8.Why would you say you choose to work with HURST? (select your top 3)
9.
On a scale of 0 to 10,
How likely is it that you would recommend HURST to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
10.Are you thinking about leaving us, for whatever reason within the next three years?
11.Are you considering selling your business within the next three years?
12.Do you have any additional comments you would like to make?
Thank you for your time. Please submit the form by clicking the 'done' button below.
Room for improvement?

As a matter of routine, we carry out quality assurance procedures on all work performed by HURST Persons. If at any time you wish to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know by emailing Simon Brownbill (simon.brownbill@hurst.co.uk or calling 0161 429 2520). We undertake to look carefully and promptly into any complaint and discuss this with you. If we have given you a less than satisfactory service we undertake to do everything possible to put it right. Ultimately, you may of course take up matters with the Institute of Chartered Accountants in England and Wales, Chartered Accountants’ Hall, PO Box 433, Moorgate Place, London EC2P 2BJ.

© 2022 Hurst Accountants Limited. All rights reserved.

Registered in England and Wales No. 12035107. Registered office: Lancashire Gate, 21 Tiviot Dale,
Stockport SK1 1TD.
HURST, HURST Payroll, and HURST Corporate Finance are the trading names of Hurst Accountants Limited.

Hurst Accountants Limited is not regulated under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of The Institute of Chartered Accountants in England and Wales. We can provide these services if they are an incidental part of the professional services we have been engaged to provide.

Registered to carry on audit work in the UK and Ireland and regulated for a range of investment business activities by the Institute of Chartered Accountants in England and Wales. Offices in Stockport, Manchester, and London.