This HDM-4 end user survey is part of the research funded by UKAID through the UK Foreign, Commonwealth & Development Office under the High Volume Transport Applied Research Programme, managed by DT Global UK.

Thank you for participating in our survey,  we have tried our best to streamline the questions, and it should take around 5 minutes to complete.

The survey is also available in native French, Spanish and Portuguese.

Please answer this survey if you have used HDM-4. If you were responsible for the procurement of HDM-4, and are not the current user of HDM-4, please forward the survey to the ultimate end user in your organisation.

The views expressed (or otherwise implied) in this survey do not necessarily reflect the UK government’s official policies.

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1. What type of organisation do you work for?

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2. How long have you been a user of HDM-4?

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3. How many HDM-4 users are in your organisation?

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4. Which version of HDM-4 are you using?

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5. Which other Asset Management tools have you used? (Please select all that apply)

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6. Why do you use HDM-4? (Please select all that apply)

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7. Have you been formally required to use HDM-4 for a project (to receive funding for example)?

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8. Please specify the country / region where you are located

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9. Is your work with HDM-4 predominantly in:

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10. On a scale between 1 (very dissatisfied) and 100 (very satisfied) please rate your satisfaction level with HDM-4 on the slide bar below.

1 Neither satisfied or dissatisfied 100
Clear
i We adjusted the number you entered based on the slider’s scale.

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11. This survey is helping to plan some major updates on HDM-4. In your view, how would you prioritise the following areas for improvement?

  Not needed Not that Important Nice to have Important Totally essential
Online version of HDM-4
Integration with maps and GIS
Road user effects
Climate change
GHG emissions
Road safety benefits
Tertiary roads
Wider economic benefits
Resilience
Road deterioration models
Road user cost models

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12. Are there any other potential improvements to HDM-4 you would like to see not listed above?

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13. How easy do you find the following calibration and configuration tasks in HDM-4?

  Very easy Easy Average difficulty Hard Very hard
Vehicle Type Calibration
Bituminous Road Deterioration Calibration
Concrete Road Deterioration Calibration
Unsealed Road Deterioration Calibration
Works Calibration
Configuration – Speed Flow Types
Configuration – Climate Zones

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14. Regular updates are planned as part of the new initiative to make HDM-4 more useful throughout the project lifecycle, however we recognise that some organisations find it challenging to procure frequently updated software from their operating budgets instead of capital budgets.  How would you prefer to pay for HDM-4?

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15. When a new version of HDM-4 is released, how likely are you to renew/ purchase another license of HDM-4?

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16. How have you received HDM-4 training?

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17. Do you have any other comments, questions, concerns or suggestions for the evolution of HDM-4?

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18. We collect and report on equality, diversity and inclusion (EDI) data to address under-representation and ensure equality, diversity and inclusion across all our research activities.

Please answer questions on your gender, age and disability status.

We try not to be intrusive, and you will always have the option to ‘prefer not to say’ if you do not feel comfortable sharing this information.

Do you consent to us using your equality, diversity and inclusion data for the purposes outlined above?

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19. What is your age?

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20. Please can you tell us your gender?

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21. Are your activities ever affected by a disability, impairment or long-term illness which has lasted, or is expected to last, at least 12 months?

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22. Can we contact you to ask you more detailed questions regarding HDM-4?

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