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Dove Cottage has been supporting adults, their families, and carers for over 25 years and in that time has developed a local reputation for excellent care. The Board is now seeking to develop a new strategy which will cover a period of 3 years, which will help us deliver the very best care for our service users whilst managing our financial position and ensure a seamless transition from our current strategy which was launched in 2021.
 
Our current services are delivered by Dove Cottage staff and volunteers in partnership with a whole range of people across Leicestershire, Rutland, and South- East Nottinghamshire.
 
We want to capture feedback on palliative and end of life care from as many people as possible, so that the strategy reflects the views of the whole community. You may be a service user now or in the past, a carer, a member of staff, a volunteer, a donor, or are simply interested in Dove Cottage and what we do. We would also welcome your views and thoughts on how we might grow our income so that we can provide more services for our population.
 
We have set out eleven questions that we would like you to answer; do feel free to answer as many or as few as you would like. We also welcome any general comments and observations. All information that we receive will be treated in confidence and anonymised.
 
The survey will close on 11th December 2023. Please return completed questionnaires to: Dove Cottage Day Hospice, Canal Lane, Stathern, LE14 4EX or by hand at the Tearoom or one of our shops (Asfordby, Bottesford, Cotgrave, Stathern)
 

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* 1. Please tell us if you are (tick box)

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* 2. What do you understand Dove Cottage provides?

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* 3. How well is Dove Cottage doing in meeting service users’ needs currently? 1 not meeting to 10 meeting needs

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* 4. If you have not used Dove Cottage services, could you tell us why not and what you would like us to offer?

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* 5. What is the one thing you value about Dove Cottage?

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* 6. What should Dove Cottage stop doing?

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* 7. What should Dove Cottage start introducing?

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* 8. What does Dove Cottage need to do to improve?

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* 9. How can Dove Cottage engage with your community more?

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* 10. What should be done to secure Dove Cottages future?

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* 11. What ideas do you have about how Dove Cottage can increase its income?

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* 12. Please provide any comments that have not been covered by the questions

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* 13. If you would like to continue to be involved in developing Dove Cottage Strategy, or would like to find out more about Dove Cottage, please provide us with your name and contact details:

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* 14. Privacy Notice
Dove Cottage Day Hospice is fully committed to protecting the privacy and rights of individuals, in accordance with the General Data Protection Regulations. Information gathered for the purposes of this survey will only be processed in line with current law and in supporting processes. Personal data will be collected, recorded, and used fairly, stored safely and securely and not disclosed to any Third Party unlawfully.

Your support really makes a difference, if you would like to be kept informed about our news, events, and activities, please tick to tell us how we may contact you.

You can change your mind at any time about how you wish to be contacted by emailing admin@dovecottage.org or telephoning 01949860303. To find out more about your rights you can view our Privacy Policy at dovecottage.org/privacy
 
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