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About our survey

Before and during the pandemic, many organisations have played a crucial role in supporting people living in their own homes by providing food services.

The Meals on Wheels Alliance is a group of individuals hosted by Sustain, made up of Meals on Wheels providers, caterers, food providers and academics who are working together to enhance the profile, reach and understanding of Meals on Wheels.

Many individuals, groups and organisations played a major role in supporting vulnerable people, including those who were ordered to shield in their own homes to access food.

We are sending this survey to organisations in order to capture the range and extent of this provision during the pandemic.

The information we collect will be published in academic papers and presented at academic and other conferences. It may also be used in the campaign to promote Meals on Wheels services. All data collected by the survey will be treated in confidence and will be compliant with GDPR regulations.

Before you decide whether to take part:


•                  It is completely up to you whether or not you decide to take part in this study. 

•                  Agreeing to take part does not mean that you have to complete the survey. You are free to stop at any time.

•                  • Any data you provide will be stored will be stored electronically, in a password-protected environment on the University's secure server.

•                  • The information you provide will be treated as confidential and anonymous. Your data will not be shared with anyone outside of the research team.

•                  • Information you provide may be used by the Meals on Wheels Alliance to promote meals on wheels and community food. The research team may also write articles, presentations and use the report when teaching at the university. You will not be identifiable in anything we write about this study.

We would be grateful therefore if you could complete the survey which should take around 15 minutes to complete.

The survey has been approved by the University of Hertfordshire Ethics Committee, Ref: HSK/SF/UH/04706.

Thank you for your time.

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