Customer experience baseline survey

Please help us to improve your customer experience and become a World Class council.

We intend to be a World Class council. So we need to listen to our customers and learn from you what we can do better. Then we will make improvements that you need to see. We will share the results of the survey and say what we will do about problems you identify in a "you said, we did" format.

Please help us by answering these quick questions. It should take you about 2 minutes.

Thank you

Question Title

* 1. Is today the first time you have contacted us about this particular issue or question?

Yes

Question Title

* 2. Was this issue or question resolved for you today?

Yes

Customer experience baseline survey

Please help us to improve your customer experience and become a World Class council.

Question Title

* 1. Is today the first time you have contacted us about this particular issue or question?

Question Title

* 2. Was this issue or question resolved for you today?

Question Title

* 3. What score would you give your experience with us today out of 10, with 1 terrible and 10 being World Class?