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This survey is for parents and carers of children and young people aged 0-25 years with Special Educational Needs and/or Disabilities (SEND), who live in Somerset or use Somerset services. 

In March 2020, Ofsted and the Care Quality Commission (CQC), conducted a joint inspection of the local area of Somerset, to judge the effectiveness of the area in implementing the disability and special educational needs reforms, as set out in the Children and Families Act 2014. The inspectors found significant weaknesses and the local area and a plan of how the local area would address this was created.   

The following survey will be used to inform Somerset Parent Carer Forums report as part of the monitoring of the Written Statement of Action. The information collected will be shared anonymously with the  representatives from the Department of Education and NHS England, the SEND Improvement board, Somerset County Council and Somerset Clinical Commissioning group. No personal information will be shared without your consent to do so. 

 
We estimate the survey will take approximately 10- 15 minutes to complete. If you require any help to complete or would like a paper version please contact us on 01458 259384 or email help@somersetparentcarerforum.org.uk.  All data from this survey will be stored securely inline with the forums GDPR policy which is available here.
 
Please do not use the survey to raise safeguarding concern, instead ring Somerset Direct on 0300 123 2224. 
 
The following questions will focus on the main areas of improvement needed as outlined in the OFSTED and CQC report. 
 
The anonymised results of this survey will be shared on Somerset Parent Carer Forums website within 14 days of this survey closing.
Thank you for taking the time to complete this survey. 
 

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* 1. Inspectors found that Somerset needs to improve partnership working between services across education, health and care. 
Do you feel this has improved over the last year?

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* 2. Inspectors found that there was inconsistent practice. Please let us know your experience over the last 12 months.

  Improved a lot Improved slightly Stayed the same Slightly worse A lot worse
Needs being assessed within Education
Needs being assessed within Health
Needs being assessed within Social Care
Needs being met within Education
Needs being met within Health
Needs being met within Social Care

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* 3. Inspectors found that the assessment pathway for autistic spectrum conditions was ineffective. If your child has accessed the pathway in the last 12 months please let us know how you would rate the following.

  Strongly Agree Agree Neither agree or disagree Disagree Strongly Disagree N/A
Finding information about the autism assessment pathway is easier
The autism assessment pathway is clear
The assessment process was completed within a reasonable amount of time
My child was not offered an assessment but I was given information about other support available
I know how to get help for my child with a diagnosis of Autism
I know where to get help for my child who we think may have autism (not yet diagnosed)

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* 4. Inspectors found practitioners need to work more closely with children and young people with SEND and their families to understand and learn from their experiences. 
Do you feel that you are involved in the decisions about your child’s/young person’s needs? (this includes reviews, parent evenings, assessments etc)

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* 5. Do you feel that feedback you give about a service your child or young person accesses is used to make improvements?

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* 6. Over the last 12 months have you had an opportunity to get involved in service design through any of these ways.

  I have been offered but not used Yes  No Not sure
Focus Group face to face
Focus Group online
Survey
Option to respond via email
Option to respond via a phone call with a volunteer
Webinar (similar to inspection one)
Webinar with breakout discussion rooms
Listening/ discussion group 

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* 7. Do you feel you have been given information about how Somerset has been working to improve SEND services following the inspection?

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* 8. How would you like to  know what work has taken place as part of the improvements to SEND provision in Somerset following the inspection?

To collect your experience of the Education, Health and Care needs assessment and plan we have set up a separate survey which you can access here.
Thank you for taking the time to complete this survey. If you would like to get newsletters from Somerset Parent Carer Forum please sign up via our website www.somersetparentcarerforum.org.uk. The anonymised results of this survey will be shared on Somerset Parent Carer Forums website within 14 days of closing.

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