SPAR Customer Service Survey

Please complete ALL questions.

Question Title

* 1. What store did you visit today?

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* 2. Date:

Date / Time

Date

Time

AM/PM

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* 3. How did you rate your overall customer service experience today?

1

2

3

4

5

6

7

8

9

10

1

2

3

4

5

6

7

8

9

10

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* 4. Was the store clean and tidy?

No

Yes

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* 5. Did you find all that you needed in store?

No

Yes

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* 6. Was the service at the till friendly and genuine?

No

Yes

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* 7. Were you offered any additional product at the till?

No

Yes

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* 8. Did any staff member give exceptional service today?

No

Yes

If Yes, could you please provide us with further details.

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* 9. How likely would you be to return to this store?

Very Unlikely

Unlikely

Not Sure

Likely

Very Likely

Question Title

* 10. Would you like to enter our free monthly prize draw?

No

Yes