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F Barnes Client Satisfaction Survey
1.
Please confirm who acted for you at F Barnes Solicitors on this occasion
Catherine Page
Charmaine Wilson
Ivan Ho
Jasmine Sawali
Joanne Cook
Jordan Johnson
Jonathan Diamond
Liam Gough
Makayla Phillips
Marta Udoh
Martin Lawrence
Niroshan David
Rochelle Meheux
Rachel Smith
Sangeet Tatem
Tiina Juhanson
Tina Marwa
Tracey Levins
2.
On a scale of 0 to 10,
How likely is it that you would recommend F Barnes Solicitors to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
3.
Overall how did you find the service from us?
Very good
Good
Fair
Poor
Undecided
4.
Please tell us why you instructed this firm
Recommended
Existing Client
Old Client
Google Reviews
Facebook
Website
Internet Search
Citizens Advice Bureau
Legal Aid Agency
Law Society
5.
How easy did you find it to understand the advice and information provided to you?
Extremely straightforward
Straightforward
Somewhat easy but needed clarification
Sometimes difficult to understand
Very difficult
6.
How confident were you with the expertise of the person dealing with the matter on your behalf?
Very Confident
Confident
Somewhat confident
Not confident
7.
We try to keep clients regularly informed of the progress of their matters and to respond to telephone calls. How well did we keep you informed?
Extremely well - I felt completely kept up to date at all times
Very well
Fairly well
Not so well - I did have to chase on several occasions
Not at all responsive
8.
Would you like any further advice or information on any of the following:
Family matters to include divorce, financial settlement, children
Drafting of Wills, Lasting Powers of Attorney
Administration of an Estate on Death or Inheritance Tax with Estate Planning
Buying or selling a property
Notary Public Services
Dispute Resolution and Litigation
Settlement Agreements
Landlord & Tenant Advice (S21 and S8 Proceedings)
No thank you
9.
Would you like to be added to our mailing list to receive details of ongoing promotions and events which we offer to existing clients. These can include invitations to free seminars, a free review of your Will when appropriate and invitation to free client social events.
Yes - please add me to your mailing list for future events and promotions. I have included my email below
Yes - please diarise to review my/our Wills only. I have included my email below.
No - I am not interested
*
10.
Testimonials and Google Reviews are a great way for people to hear about the service we provide. Would you kindly consider taking the time to leave a review on Google. Simply click on the office you were dealing with. It takes less than 2 minutes to complete.
Romford
Gidea Park
Collier Row
If there is anything you wish to add, please do so here.
(Required.)
11.
We would be delighted if you would leave your contact details below. All of the information provided is treated in the strictest of confidence and in accordance with GDPR regulations. You are however not obligated to do so if you wish to decline.
Name
Company
Address
Address 2
City/Town
Postal Code
Email Address
Phone Number
Current Progress,
0 of 11 answered
