The State of Dentistry In 2020

It has been 12 months since we first conducted our 'State of Dentistry' white paper report, and in that time the world we live in has faced unprecedented times that have changed the way we live and work. The world of dentistry has had to transform the way it operates, creating challenges that no one could have ever foreseen.

We have decided to go ahead with our annual survey of Principal Dentists, Practice Owners, Dentists and Practice Managers to assess how they work, what pressures they face, how they are coping, and what plans they have in store for the future as we work to prevent the spread of COVID-19.

As a thank you for your participation you will be entered into a prize draw. The first completed survey chosen at random will receive a £100 Amazon voucher (No cash alternative and non transferable). Closes 11th December 2020.

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* 1. First Name

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* 2. Last name

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* 3. Practice Name

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* 4. Position / Job Title

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* 5. Email

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* 6. Telephone

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* 7. I consent to be contacted by Dentally for sales and marketing purposes.

I consent

I do not consent

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* 8. I consent to being contacted by Dentally in relation to this survey and in the future for a follow up to this report.

I consent

I do not consent

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* 9. Please state the degree to which you agree or disagree with the following statements:

	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree
During COVID-19 I have received the support I need from my Practice Management software	During COVID-19 I have received the support I need from my Practice Management software Strongly agree	During COVID-19 I have received the support I need from my Practice Management software Agree	During COVID-19 I have received the support I need from my Practice Management software Neither agree nor disagree	During COVID-19 I have received the support I need from my Practice Management software Disagree	During COVID-19 I have received the support I need from my Practice Management software Strongly disagree
In general, Dentistry is becoming a better and more profitable profession over time	In general, Dentistry is becoming a better and more profitable profession over time Strongly agree	In general, Dentistry is becoming a better and more profitable profession over time Agree	In general, Dentistry is becoming a better and more profitable profession over time Neither agree nor disagree	In general, Dentistry is becoming a better and more profitable profession over time Disagree	In general, Dentistry is becoming a better and more profitable profession over time Strongly disagree
Practice management business practices are outdated and need an overhaul	Practice management business practices are outdated and need an overhaul Strongly agree	Practice management business practices are outdated and need an overhaul Agree	Practice management business practices are outdated and need an overhaul Neither agree nor disagree	Practice management business practices are outdated and need an overhaul Disagree	Practice management business practices are outdated and need an overhaul Strongly disagree
The NHS is making it easier to deliver care at the point of need than in the past	The NHS is making it easier to deliver care at the point of need than in the past Strongly agree	The NHS is making it easier to deliver care at the point of need than in the past Agree	The NHS is making it easier to deliver care at the point of need than in the past Neither agree nor disagree	The NHS is making it easier to deliver care at the point of need than in the past Disagree	The NHS is making it easier to deliver care at the point of need than in the past Strongly disagree
I had good support from the NHS during COVID-19	I had good support from the NHS during COVID-19 Strongly agree	I had good support from the NHS during COVID-19 Agree	I had good support from the NHS during COVID-19 Neither agree nor disagree	I had good support from the NHS during COVID-19 Disagree	I had good support from the NHS during COVID-19 Strongly disagree
I would benefit and be happier if I was able to work more flexibly, for example technology enabling me to do administration away from the office	I would benefit and be happier if I was able to work more flexibly, for example technology enabling me to do administration away from the office Strongly agree	I would benefit and be happier if I was able to work more flexibly, for example technology enabling me to do administration away from the office Agree	I would benefit and be happier if I was able to work more flexibly, for example technology enabling me to do administration away from the office Neither agree nor disagree	I would benefit and be happier if I was able to work more flexibly, for example technology enabling me to do administration away from the office Disagree	I would benefit and be happier if I was able to work more flexibly, for example technology enabling me to do administration away from the office Strongly disagree
COVID-19 has made it even harder to make a good income out of dentistry with a squeeze on incomes and increasing burden of administration	COVID-19 has made it even harder to make a good income out of dentistry with a squeeze on incomes and increasing burden of administration Strongly agree	COVID-19 has made it even harder to make a good income out of dentistry with a squeeze on incomes and increasing burden of administration Agree	COVID-19 has made it even harder to make a good income out of dentistry with a squeeze on incomes and increasing burden of administration Neither agree nor disagree	COVID-19 has made it even harder to make a good income out of dentistry with a squeeze on incomes and increasing burden of administration Disagree	COVID-19 has made it even harder to make a good income out of dentistry with a squeeze on incomes and increasing burden of administration Strongly disagree
Technology is making it easier to delivery quality patient care	Technology is making it easier to delivery quality patient care Strongly agree	Technology is making it easier to delivery quality patient care Agree	Technology is making it easier to delivery quality patient care Neither agree nor disagree	Technology is making it easier to delivery quality patient care Disagree	Technology is making it easier to delivery quality patient care Strongly disagree
Running a Dentistry practice is becoming easier and more profitable than it used to be	Running a Dentistry practice is becoming easier and more profitable than it used to be Strongly agree	Running a Dentistry practice is becoming easier and more profitable than it used to be Agree	Running a Dentistry practice is becoming easier and more profitable than it used to be Neither agree nor disagree	Running a Dentistry practice is becoming easier and more profitable than it used to be Disagree	Running a Dentistry practice is becoming easier and more profitable than it used to be Strongly disagree
COVID-19 has meant my team is harder to manage as some staff members are not on site in the practice	COVID-19 has meant my team is harder to manage as some staff members are not on site in the practice Strongly agree	COVID-19 has meant my team is harder to manage as some staff members are not on site in the practice Agree	COVID-19 has meant my team is harder to manage as some staff members are not on site in the practice Neither agree nor disagree	COVID-19 has meant my team is harder to manage as some staff members are not on site in the practice Disagree	COVID-19 has meant my team is harder to manage as some staff members are not on site in the practice Strongly disagree
Technology is making it easier to manage my practice	Technology is making it easier to manage my practice Strongly agree	Technology is making it easier to manage my practice Agree	Technology is making it easier to manage my practice Neither agree nor disagree	Technology is making it easier to manage my practice Disagree	Technology is making it easier to manage my practice Strongly disagree
I receive recognition for the work I do	I receive recognition for the work I do Strongly agree	I receive recognition for the work I do Agree	I receive recognition for the work I do Neither agree nor disagree	I receive recognition for the work I do Disagree	I receive recognition for the work I do Strongly disagree
On average, I find I have to work more hours than I have in the past for the same income	On average, I find I have to work more hours than I have in the past for the same income Strongly agree	On average, I find I have to work more hours than I have in the past for the same income Agree	On average, I find I have to work more hours than I have in the past for the same income Neither agree nor disagree	On average, I find I have to work more hours than I have in the past for the same income Disagree	On average, I find I have to work more hours than I have in the past for the same income Strongly disagree
I face more pressures on my time at work than I did in the past	I face more pressures on my time at work than I did in the past Strongly agree	I face more pressures on my time at work than I did in the past Agree	I face more pressures on my time at work than I did in the past Neither agree nor disagree	I face more pressures on my time at work than I did in the past Disagree	I face more pressures on my time at work than I did in the past Strongly disagree
My job gives me the chance to do challenging and interesting work	My job gives me the chance to do challenging and interesting work Strongly agree	My job gives me the chance to do challenging and interesting work Agree	My job gives me the chance to do challenging and interesting work Neither agree nor disagree	My job gives me the chance to do challenging and interesting work Disagree	My job gives me the chance to do challenging and interesting work Strongly disagree

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* 10. Of the following activities, which take up too much time and resource and which do not get the time and resource spent on them that they deserve?

	Far too little time	Too little time	About the right amount of time	Too much time	Far too much time	N/A
NHS reporting and administration	NHS reporting and administration Far too little time	NHS reporting and administration Too little time	NHS reporting and administration About the right amount of time	NHS reporting and administration Too much time	NHS reporting and administration Far too much time	NHS reporting and administration N/A
Patient care and time at the chair	Patient care and time at the chair Far too little time	Patient care and time at the chair Too little time	Patient care and time at the chair About the right amount of time	Patient care and time at the chair Too much time	Patient care and time at the chair Far too much time	Patient care and time at the chair N/A
Innovating and improving your practice	Innovating and improving your practice Far too little time	Innovating and improving your practice Too little time	Innovating and improving your practice About the right amount of time	Innovating and improving your practice Too much time	Innovating and improving your practice Far too much time	Innovating and improving your practice N/A
Business administration	Business administration Far too little time	Business administration Too little time	Business administration About the right amount of time	Business administration Too much time	Business administration Far too much time	Business administration N/A
Learning and training	Learning and training Far too little time	Learning and training Too little time	Learning and training About the right amount of time	Learning and training Too much time	Learning and training Far too much time	Learning and training N/A
IT administration	IT administration Far too little time	IT administration Too little time	IT administration About the right amount of time	IT administration Too much time	IT administration Far too much time	IT administration N/A
Marketing your business	Marketing your business Far too little time	Marketing your business Too little time	Marketing your business About the right amount of time	Marketing your business Too much time	Marketing your business Far too much time	Marketing your business N/A
Retaining customers	Retaining customers Far too little time	Retaining customers Too little time	Retaining customers About the right amount of time	Retaining customers Too much time	Retaining customers Far too much time	Retaining customers N/A
Time in the practice/office	Time in the practice/office Far too little time	Time in the practice/office Too little time	Time in the practice/office About the right amount of time	Time in the practice/office Too much time	Time in the practice/office Far too much time	Time in the practice/office N/A

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* 11. In my opinion, my level of satisfaction with the following aspects of the Dental Industry are:

	Very dissatisfied	Dissatisfied	No opinion	Satisfied	Very satisfied
The future of my level of income	The future of my level of income Very dissatisfied	The future of my level of income Dissatisfied	The future of my level of income No opinion	The future of my level of income Satisfied	The future of my level of income Very satisfied
Time I spend on managing NHS administration	Time I spend on managing NHS administration Very dissatisfied	Time I spend on managing NHS administration Dissatisfied	Time I spend on managing NHS administration No opinion	Time I spend on managing NHS administration Satisfied	Time I spend on managing NHS administration Very satisfied
Work/life balance	Work/life balance Very dissatisfied	Work/life balance Dissatisfied	Work/life balance No opinion	Work/life balance Satisfied	Work/life balance Very satisfied
Time I get to spend on patient care	Time I get to spend on patient care Very dissatisfied	Time I get to spend on patient care Dissatisfied	Time I get to spend on patient care No opinion	Time I get to spend on patient care Satisfied	Time I get to spend on patient care Very satisfied
My work/professional satisfaction	My work/professional satisfaction Very dissatisfied	My work/professional satisfaction Dissatisfied	My work/professional satisfaction No opinion	My work/professional satisfaction Satisfied	My work/professional satisfaction Very satisfied
Time spent on clinical vs non-clinical work	Time spent on clinical vs non-clinical work Very dissatisfied	Time spent on clinical vs non-clinical work Dissatisfied	Time spent on clinical vs non-clinical work No opinion	Time spent on clinical vs non-clinical work Satisfied	Time spent on clinical vs non-clinical work Very satisfied
My optimism for the future of Dentistry	My optimism for the future of Dentistry Very dissatisfied	My optimism for the future of Dentistry Dissatisfied	My optimism for the future of Dentistry No opinion	My optimism for the future of Dentistry Satisfied	My optimism for the future of Dentistry Very satisfied
Time spent on marketing and promoting my practice	Time spent on marketing and promoting my practice Very dissatisfied	Time spent on marketing and promoting my practice Dissatisfied	Time spent on marketing and promoting my practice No opinion	Time spent on marketing and promoting my practice Satisfied	Time spent on marketing and promoting my practice Very satisfied
Time I spend on practice management	Time I spend on practice management Very dissatisfied	Time I spend on practice management Dissatisfied	Time I spend on practice management No opinion	Time I spend on practice management Satisfied	Time I spend on practice management Very satisfied
Time spent on learning and education	Time spent on learning and education Very dissatisfied	Time spent on learning and education Dissatisfied	Time spent on learning and education No opinion	Time spent on learning and education Satisfied	Time spent on learning and education Very satisfied
State of Dentistry in the UK right now	State of Dentistry in the UK right now Very dissatisfied	State of Dentistry in the UK right now Dissatisfied	State of Dentistry in the UK right now No opinion	State of Dentistry in the UK right now Satisfied	State of Dentistry in the UK right now Very satisfied
Working hours	Working hours Very dissatisfied	Working hours Dissatisfied	Working hours No opinion	Working hours Satisfied	Working hours Very satisfied

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* 12. What would you like to see from your Practice Management Software in the future?

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* 13. Do you believe cloud technology can make life for you and your practice easier for the future in light of the pandemic?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Is there anything specific that you would like to help your practice or add to this survey?