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Testimonial and Case Study

Smile Group is committed to continuously improving our services. In order to do this we welcome your honest feedback about your experience with us. This will take about 10minutes to complete and your feedback is hugely appreciated.
1.What is your first name?(Required.)
2.Which area do you live in?(Required.)
3.How did you hear about us?(Required.)
4.When did you start to engaging with Smile Group?(Required.)
5.Which services have you accessed? (Tick all that apply)(Required.)
6.Tell us about your experience - any positive or areas for improvement, how you felt prior to coming, how have you benefitted from our services(Required.)
7.How would you rate the following:(Required.)
Very low
Low
Medium
High
Very high
Confidence before accessing our service
Confidence after accessing our service
Your self esteem before accessing our service
Your self esteem after accessing our service
8.If you received counselling, tell us about your experience. How did you access it and was it beneficial?
9.How has your life changed on a practical & an emotional level since engaging with Smile?(Required.)
10.How might your life be different if you hadn’t had access to Smile?
11.How is community-led support like Smile different to any other perinatal mental health support? Have you accessed any other secondary services like the Spwcialist Perinatal Mental Health team, IAPT, Specialist midwife/Health Visitor etc (please explain)
12.What was your occupation before having this baby?
13.What occupation are you going back too?
14.Has your Social Network improved as a result of Smile? (got more friends, different friends, Friends you met at Smile)
15.Would you recommend us to a friend or family member if they needed support?(Required.)
16.From time to time we like to use the information from our testimonials on social media or within grants in order to support our applications and show impact. Do you give us permission to use the information?(Required.)