Programme Development Survey - Social Care Providers

Can you help?

This short survey aims to understand your experience of NHS and Care Volunteer Responders programme. Your feedback is very valuable as it will help us to further develop the programme to meet the current system demands. It should only take you 1-2 min to provide feedback. Thank you in advance!

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* 1. Consent - I understand that: (please tick both)

All data collected will be analysed by Royal Voluntary Service and shared with partners (e.g. DHSC, NHSE) for the purposes of developing the programme only.

All data provided will be analysed and treated in confidence.

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* 2. What local authority do you work in? (If multiple - please pick main one)

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* 3. Can you please provide the name of the organisation you work for?

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* 4. How would you describe the type of care you deliver? (Tick all relevant)

Domiciliary Care

Care Home

Day Care

Other (please specify)

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* 5. Thinking about the communities you support, what service(s) are more critical to being able to support your existing clients/patients? (please tick all that apply)

Transport services i.e. transport to medical / non-medical appts

Services that offer support in the home i.e. companionship / befriending

Services that offer support in the community i.e. Support with shopping

Services that support carers i.e. respite / 1 to 1 support for carers

Support to health services i.e. services in medical settings

Support to social care services i.e. support with activities / hobbies

None of the above – we have what we need

Can you please tell us why you answered in this way? (e.g. local gaps in service provision, growth in demand for these types of services, etc)

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* 6. Thinking about the communities you support, which of our current services would be most beneficial? (Tick all that apply)

Check In and Chat - Short-term telephone support to people who need a chat and some encouragement to improve their mental health and wellbeing. This service is available for up to 6 weeks. It is also available for self-referrals.

Check In and Chat Plus - Regular telephone calls for more vulnerable people. This support will be 3 calls a week over a 6-week period from the same volunteer.

Community Response - Volunteers to help with a range of activities including collecting and delivering food shopping and essential items and / or prescriptions. This service is available for up to 6 weeks.

Pick-Up and Deliver Volunteers to transport medication or small items of medical equipment to people’s homes from NHS sites or between sites.

Unsure/Don't know

None of the above

Other (please specify)

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* 7. Have you used the programme in the past?

Yes

Don't know/unsure