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Bira Research

Bira, together with Starling Bank are working on a news story to share the positive experiences independent retailers have encountered since lockdown ended.
We want to know about the items that have seen a boom in sales following the end of lockdown, if you have experienced an increase in in-store purchases and how the impact of the pandemic has had a positive effect on your relationship with the local community. 
1.Which part of the country is your business based in? (Select one)(Required.)
2.Which one of the following industries does your business operate within? (Select one)(Required.)
3.Which of the following describes the location of your shop most accurately? (Select one)(Required.)
4.How does your business operate? (Select one)(Required.)
5.Thinking about the time when all restrictions were lifted in your area, which of the following applies to your business’s performance? (Select one)
6.Again thinking about the time when all restrictions were lifted, which of the following best applies to your sales experience? (Select one)
7.What percentage of your sales are now taking place online? (Select one)
8.Comparing your business’ activity to the pre-pandemic levels to the post-lockdown levels, how much do you agree or disagree with the following statements? (Select one) N.B - by pre-pandemic levels we refer to the year 2019
9.Looking at the below items, which of the following have you seen increase in the number of sales made, since the end of restrictions in April this year, compared to pre-pandemic levels, if any? (Tick all that apply) N.B - by pre-pandemic levels we refer to the year 2019
10.Roughly, what proportion did sales of the items listed in Q3 make up of your average weekly sales, since the removal of the restrictions?
11.Thinking about the time when all restrictions were lifted, what have you done to encourage people to come back to physical shops? [100 words]
Thinking about your shop’s local community, how much do you agree or disagree with the following statements?
12.The local community has been more supportive of my business in the wake of the pandemic
13.My local community has played a key role in my business’s success post lockdown
14.Customers are spending more time in store compared to pre-pandemic levels
15.Customers are interacting more with me and my staff than they did pre-pandemic
16.The local community has engaged less with my business in the months following restrictions ending
17.Customers are interacting less with me and my staff than they did pre-pandemic
18.Continuing to allow customers to try on / sample products when big retailers closed changing rooms allowed me to be more competitive
19.Would you be happy to be contacted for a quote or to be used as a case study?
20.If yes, please leave your contact details below
Current Progress,
0 of 20 answered