Members Survey 2016

We value your opinion of the services we provide and we appreciate your feedback on the benefits you receive from your NPA Membership.

This survey should take no longer than 5 minutes to complete and closes on the 31st July 2016.

As a thank you, we will enter all completed surveys into a free prize draw* to win an 64GB Apple iPad 4 mini.

*Terms and conditions
Free prize draw is for one 64GB Apple iPad 4 mini. The prize cannot be exchanged for cash and is non-transferable. Closing date for all entries is 31st July 2016. The winner will be drawn at random and will be notified within 14 days of the draw. Participants must be over 18, a NPA Member and have included all of their contact details i.e. member number, name and email. One entry per pharmacy premises only. Your data will only be used by the NPA as set out in our data protection policy which can be viewed at www.npa.co.uk. The winner’s name and town will be made available to anyone sending a stamp addressed envelope to: Membership, NPA, Mallinson House, 38-42 St Peters Street, St Albans, AL1 3NP or emailing c.scott@npa.co.uk.

Question Title

* 1. Please rate your satisfaction with the following NPA services/tools you have used in the last 12 months.
Please rate from a scale of 1-5, where 1 is poor and 5 is excellent

	1	2	3	4	5	Have not used
Pharmacy Services Advice & Support Line	Pharmacy Services Advice & Support Line 1	Pharmacy Services Advice & Support Line 2	Pharmacy Services Advice & Support Line 3	Pharmacy Services Advice & Support Line 4	Pharmacy Services Advice & Support Line 5	Pharmacy Services Advice & Support Line Have not used
Professional Development (training)	Professional Development (training) 1	Professional Development (training) 2	Professional Development (training) 3	Professional Development (training) 4	Professional Development (training) 5	Professional Development (training) Have not used
Professional Indemnity Insurance	Professional Indemnity Insurance 1	Professional Indemnity Insurance 2	Professional Indemnity Insurance 3	Professional Indemnity Insurance 4	Professional Indemnity Insurance 5	Professional Indemnity Insurance Have not used
Online Information Database (IRIS)	Online Information Database (IRIS) 1	Online Information Database (IRIS) 2	Online Information Database (IRIS) 3	Online Information Database (IRIS) 4	Online Information Database (IRIS) 5	Online Information Database (IRIS) Have not used
NPA Sales	NPA Sales 1	NPA Sales 2	NPA Sales 3	NPA Sales 4	NPA Sales 5	NPA Sales Have not used
General Insurance Service (e.g. car, house)	General Insurance Service (e.g. car, house) 1	General Insurance Service (e.g. car, house) 2	General Insurance Service (e.g. car, house) 3	General Insurance Service (e.g. car, house) 4	General Insurance Service (e.g. car, house) 5	General Insurance Service (e.g. car, house) Have not used
NPA PGD Service (e.g. flu, travel)	NPA PGD Service (e.g. flu, travel) 1	NPA PGD Service (e.g. flu, travel) 2	NPA PGD Service (e.g. flu, travel) 3	NPA PGD Service (e.g. flu, travel) 4	NPA PGD Service (e.g. flu, travel) 5	NPA PGD Service (e.g. flu, travel) Have not used
NPA Events (including Webinars)	NPA Events (including Webinars) 1	NPA Events (including Webinars) 2	NPA Events (including Webinars) 3	NPA Events (including Webinars) 4	NPA Events (including Webinars) 5	NPA Events (including Webinars) Have not used
Email communications	Email communications 1	Email communications 2	Email communications 3	Email communications 4	Email communications 5	Email communications Have not used
Employment Law & HR	Employment Law & HR 1	Employment Law & HR 2	Employment Law & HR 3	Employment Law & HR 4	Employment Law & HR 5	Employment Law & HR Have not used
Health & Safety Advisory Service	Health & Safety Advisory Service 1	Health & Safety Advisory Service 2	Health & Safety Advisory Service 3	Health & Safety Advisory Service 4	Health & Safety Advisory Service 5	Health & Safety Advisory Service Have not used
Supplier Partner Services	Supplier Partner Services 1	Supplier Partner Services 2	Supplier Partner Services 3	Supplier Partner Services 4	Supplier Partner Services 5	Supplier Partner Services Have not used
NPA website	NPA website 1	NPA website 2	NPA website 3	NPA website 4	NPA website 5	NPA website Have not used

Question Title

* 2. How do you rate the following NPA communications?
Please rate from a scale of 1-5, where 1 is poor and 5 is excellent

	1	2	3	4	5	Have not used
inpharmacy Magazine	inpharmacy Magazine 1	inpharmacy Magazine 2	inpharmacy Magazine 3	inpharmacy Magazine 4	inpharmacy Magazine 5	inpharmacy Magazine Have not used
Members News Email (weekly)	Members News Email (weekly) 1	Members News Email (weekly) 2	Members News Email (weekly) 3	Members News Email (weekly) 4	Members News Email (weekly) 5	Members News Email (weekly) Have not used
NPA Sales Email (weekly)	NPA Sales Email (weekly) 1	NPA Sales Email (weekly) 2	NPA Sales Email (weekly) 3	NPA Sales Email (weekly) 4	NPA Sales Email (weekly) 5	NPA Sales Email (weekly) Have not used
Superintendent Email (as required)	Superintendent Email (as required) 1	Superintendent Email (as required) 2	Superintendent Email (as required) 3	Superintendent Email (as required) 4	Superintendent Email (as required) 5	Superintendent Email (as required) Have not used

Question Title

* 3. Do you feel that the NPA currently meets your needs?
Please rate from a scale of 1-5, where 1 is not at all and 5 is all your needs are being met

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Question Title

* 4. How much do you agree with the following statement?
"The NPA is the representative voice of independent community pharmacy in the UK"
Please rate from a scale of 1-5, where 1 is disagree and 5 is agree

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Please provide a comment and/or examples for your choice

Question Title

* 5. How likely is it that you would recommend the NPA to a friend or colleague?

Not at all likely

Extremely likely

Question Title

* 1. Please rate your satisfaction with the following NPA services/tools you have used in the last 12 months. Please rate from a scale of 1-5, where 1 is poor and 5 is excellent

Question Title

* 2. How do you rate the following NPA communications? Please rate from a scale of 1-5, where 1 is poor and 5 is excellent

Question Title

* 3. Do you feel that the NPA currently meets your needs?Please rate from a scale of 1-5, where 1 is not at all and 5 is all your needs are being met

Question Title

* 4. How much do you agree with the following statement? "The NPA is the representative voice of independent community pharmacy in the UK" Please rate from a scale of 1-5, where 1 is disagree and 5 is agree

Question Title

* 5. How likely is it that you would recommend the NPA to a friend or colleague?

Question Title

* 6. How else could the NPA help your business?

* 1. Please rate your satisfaction with the following NPA services/tools you have used in the last 12 months.
Please rate from a scale of 1-5, where 1 is poor and 5 is excellent

* 2. How do you rate the following NPA communications?
Please rate from a scale of 1-5, where 1 is poor and 5 is excellent

* 3. Do you feel that the NPA currently meets your needs?
Please rate from a scale of 1-5, where 1 is not at all and 5 is all your needs are being met

* 4. How much do you agree with the following statement?
"The NPA is the representative voice of independent community pharmacy in the UK"
Please rate from a scale of 1-5, where 1 is disagree and 5 is agree