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Technology Enabling Care – Understanding Attitudes to Technology

About the TEC Action Alliance

The TEC Action is a group of organisations who believe technology can play an enabling role in the lives of people who use social care and supports.  We want to understand how this is best designed and delivered to support people in their everyday lives. By technology, we mean everything from your phone, computer and smart meter to specialist support technology for health and care.

We believe that people with lived and learned experience of using care and support services are best placed to inform how technology can support them in their lives.

We want to understand how you use technology in your everyday life.  This in turn will help us understand how technology can best support people in the social care sector.  

If you are a person who draws on care services or a family caregiver or frontline staff member, please complete this short survey.

The findings from this survey will be included in a report we are publishing in March.
Responder Details
1.Are You?(Required.)
2.Are you aged between?(Required.)
3.What technology do you use in your every day life? (Please tick all that apply)(Required.)
4.In a typical month, how often, if at all, do you use the internet (for work or personal use on a computer, smartphone, or other device)?(Required.)
5.On a typical day, for how many hours do you use the internet (for work or personal use on a computer, smartphone, or other device)?(Required.)
6.In a typical month, how often, if at all, do you do the following? Please select one option for each statement(Required.)
Every day
Most days
A few days per week
A few days per month
Rarely
Never
I don’t know
Buy goods online (e.g., clothes or food)
Use a search engine to find information (e.g., Google)
Video call with someone using a smartphone, laptop or other device
Use a social media site (e.g., Facebook, Instagram, Twitter, TikTok)
Track physical activity using a mobile phone or wearable fitness device (e.g., Apple Watch or Fitbit)
Use a TV streaming service (e.g., Netflix, BBC iPlayer, Amazon Prime Video)
Use online banking (e.g., to check your balance or make a payment)
Use Telecare/Telehealth to support health and care needs (e.g. Monitored alarm, GPS Tracker, Door sensor, Video conferencing with GP, monitoring bloods)
7.Against each of the areas listed below, please confirm how prepared you are to use technology to support you with the following:(Required.)
Extremely unlikely to use technology to support with
Unlikely to use technology to support with
Neither likely or unlikely to use technology to support with
Likely to use technology to support with
Extremely likely to use technology to support with
Living independently
Connecting with family and friends
Health and appointments
Monitoring health and wellbeing
Staying socially connected
Staying physically active
8.Overall, how confident do you feel using computers, smartphones, or other electronic devices to do the things you need to do online?(Required.)
9.Have any of the below stopped you from using the internet in the past (please select all that apply)?(Required.)
10.How positive or negative was your experience of using technology for care and health purposes?(Required.)
11.Compared to more traditional ways of receiving care or communicating with the care system and/or your carers, do you think the use of technology makes the quality of the care better, worse or about the same?(Required.)
12.If you already use technology to support your care and health, please tell what you use and your experience:(Required.)
I do not use this device
Very happy with it
Fairly happy with it
Not very happy with it
Not at all happy with it
Alarm call system
Taking health readings
Video monitoring
If you’d be willing to contribute to further surveys on how technology can support people with health and care, please enter your email address here:
13.Email Address