Barts Health & Homerton GP Survey Question Title * 1. What times are your current sample collections for drop offs to the Pathology Partnership Laboratories, and on which day(s) of the week? (regardless of sample type) Question Title * 2. What times are your current sample collections for drop offs to the Pathology Partnership Laboratories, and on which day(s) of the week? (regardless of sample type) Question Title * 3. How many, and what time of day would your ideal collection time(s) be? Question Title * 4. Do you often have to store samples overnight for collection the next day, and if so how many? Do not often store samples overnight 0-10 samples on any given occasion 10-20 samples on any given occasion more than 20 samples on any given occasion Question Title * 5. Are Phlebotomy services offered at your surgery? If yes, what are the hours of operation? Yes, we offer Phlebotomy services No, we do not offer Phlebotomy services Hours of operation of Phlebotomy services: Question Title * 6. If you are required to store samples overnight, where are these kept? Location with ambient temperature (i.e. on a desk) In a sample box In a fridge Other (please specify) Question Title * 7. If any, what are your concerns with the current sample courier service provided to your surgery? Question Title * 8. How is your experience of the turnaround time of availability of results, on a scale of 1 - 5 (1 being very unsatisfactory and 5 being very satisfactory) 1 2 3 4 5 Comments to support choice Question Title * 9. How is your experience with interpretation/clinically relevant comments provided on reports (1 being very unsatisfactory and 5 being very satisfactory) 1 2 3 4 5 Comments to support choice Question Title * 10. How is your experience with availability of telephone or email enquiries? (1 being very unsatisfactory and 5 being very satisfactory) 1 2 3 4 5 Comments to support choice Question Title * 11. Have you had problems receiving results electronically in the last 12 months? Often Sometimes Rarely Never Comments Question Title * 12. Please indicate your level of satisfaction with the Pathology service received by your surgery overall? Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 13. What improvements would you like to see to our service? Done