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Banstead Primary Care Network Enhanced Access Patient Survey 

Your Consultation

Following your recent appointment with Banstead Primary Care Network's Enhanced Access Service (GP Hub), we would be grateful if you could answer a few questions about the care you received and your thoughts on the service to assist us with ongoing evaluation and review.  All responses will remain confidential.  We thank you for your time in completing this.
1.Please tell us how you learnt about our Enhanced Access clinic appointments
2.Why did you make an appointment in the Enhanced Access Service?
3.Who was your appointment with?
4.When you booked, were you offered the choice of a face to face or telephone consultation?
5.Did you receive an appointment reminder by text?
6.How do you rate the quality of the care you received?
Poor
Needs Improvement
Adequate
Good
Excellent
7.Do you feel that during your consultation appropriate information was provided relating to your care and/or treatment?
8.Do you feel you were able to discuss your condition and treatment in privacy?
9.Were reception staff helpful and accommodating?
10.Would you recommend this service to family and friends?
11.What is your age?
12.To which gender identity do you most identify?
13.Would you like to comment on your experience?