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Karma Nirvana Evaluation
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1.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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2.
Overall, how satisfied or dissatisfied are you with the service?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
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3.
How long have you been using the helpline, including email support?
(Required.)
This is my first contact
Less than six months
Six months to a year
1 - 2 years
3 or more years
4.
What did you find most useful about the service? Select all that apply.
Someone to listen
Speed of response
The knowledge of the call handler
The information provided
Given options and/or guidance
The information gave me knowledge about my rights
Other (please specify)
5.
Additional Comments
6.
Contact Information
Name
Organisation
Email Address
Phone Number