Reshaping Outsourcing The outsourcing industry is in the media spotlight more than ever before. We are very keen to garner broader industry opinion. This six question set will take two minutes to complete and is anonymous. Please share your opinions. OK Question Title * 1. Which best describes your role in outsourcing? Buyer Service Provider Support (Advisor/Analyst/Other) OK Question Title * 2. Do you believe the outsourcing industry needs reshaping? Yes No Don't Know OK Question Title * 3. Which of the following would you like to see change about outsourcing? Tick all that apply Less focus on cost savings More focus on cost savings More tangible value-add Improved relationship management Improved risk assessment Better understanding of buyers’ own requirements Improved collaboration More transparency Longer-term contracts More outcome-based contracts Better benchmarking data Simpler contracting models Improved employee benefits Less offshoring More customer-centricity Real transformation Less over-selling Digital workplace service delivery More insourcing Other (please specify) OK Question Title * 4. Please rank on a scale of 1 to 10 how well you believe the service provider community delivers business benefits (against target, including cost savings and service improvements, etc) - 1 is very poor and 10 is excellent 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OK Question Title * 5. Please rank on a scale of 1 to 10 how well you believe the buy-side community performs within their awarding and management of outsourced service arrangements – 1 is very poor and 10 is excellent 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OK Question Title * 6. Please rank on a scale of 1 to 10 how well you believe the support community (advisors/analysts/law firms) perform their roles within outsourced service arrangements – 1 is very poor and 10 is excellent 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OK Join over 50 leading brands on Monday 26th March and attend our extraordinary meeting to debate the future of outsourcing and the need to develop new models for service delivery.The GSA Council is inviting the entire sourcing community to join this essential programme of reflection, celebration and change. This all starts on 26th March in Central London, when the GSA Council will detail how their individual areas of expertise are being affected by the prevailing trends – and how the community can work to celebrate the successes and address the challenges that those areas currently face. You are invited to put your questions and ideas directly to these sourcing leaders and help them drive some much-needed improvements right across the industry.If you haven’t already registered and would like to attend, please click here OK DONE