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Overgate Hospice Shops Survey
1.
If you would like to be in with a chance of winning a £50 Amazon Gift Voucher, please enter a contact telephone number in the box below. Please double check the number is correct after entering. The lucky winner will be contacted - Good Luck!
Your contact telephone number will only be used if you are our lucky winner. Your data will be stored securely by Overgate Hospice for the duration of this competition and will be destroyed as soon as the winner has been chosen. To see our Privacy Notice, please visit https://www.overgatehospice.org.uk/privacy-notice/.
2.
We'd love to know more about you! How old are you?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
3.
Which post code area do you live in?
HX1
HX2
HX3
HX4
HX5
HX6
HX7
OL14
HD6
Other (please specify)
4.
Which Overgate charity shops do you visit regularly?
Brighouse
Brighouse Boutique
Brighouse Furniture Shop
Elland
Halifax
Hebden Bridge Furniture
Hipperholme
Illingworth
King Cross
Little Stars
Ovenden
Todmorden
West Vale
5.
When you visit one of our shops, is it mostly to shop, donate items or both?
To Shop
To Donate Items
Both
6.
When choosing to
shop
at an Overgate shop, how important are the below factors?
Supporting Overgate Hospice
Supporting a charity (not specifically Overgate)
Quality items
Low prices and good value
Customer service experience
Shopping locally
Better for the environment
Wide range of items
The enjoyment of browsing
Disabled access
Feeling of community spirit
Other (please specify)
7.
When choosing to
shop
at an Overgate shop, which products are you looking for?
Ladieswear
Menswear
Children's clothing
Bric-a-brac
Books
Brand new items
Media (eg. CDs, vinyls etc.)
Furniture
Electrical items
Nursery equipment
Children's toys
Other (please specify)
8.
When choosing to
donate
items to an Overgate shop, how important are the below factors?
Please select all that apply.
Supporting Overgate Hospice
Supporting a charity (not specifically Overgate)
To help others who might not be able to afford new items
The shop is easy to get to or in an area I frequently visit
Limiting my impact on the environment
Customer service
Ability to Gift Aid my items
Other (please specify)
9.
When
donating
your items at an Overgate shop or Donation Centre, have you been asked to Gift Aid your donation?
Yes
No
Sometimes
10.
Did you know that Overgate has ... ?
Please select all that apply.
A donation centre
A furniture shop
A vintage shop
A boutique
An eBay online shop
Amazon smile
An online interiors company (OH Interiors)
A dedicated children's shop
11.
How would you rate Overgate charity shops in terms of customer service?
Very Poor
1 star
Poor
2 stars
Average
3 stars
Good
4 stars
Very Good
5 stars
12.
How would you rate Overgate charity shops in terms of cleanliness?
Very Poor
1 star
Poor
2 stars
Average
3 stars
Good
4 stars
Very Good
5 stars
13.
How would you rate Overgate charity shops in terms of quality of products?
Very Poor
1 star
Poor
2 stars
Average
3 stars
Good
4 stars
Very Good
5 stars
14.
How would you rate Overgate charity shops in terms of pricing?
Too cheap
1 star
Cheap
2 stars
As expected
3 stars
Overpriced
4 stars
Very overpriced
5 stars
15.
Overgate Hospice is a registered charity, raising money to care for local people at the end of their lives. Have you or a family member experienced the care provided by Overgate?
Yes
No
Please provide a comment if you wish
16.
Is there anything else you would like to tell us about our shops or donation centre?
Current Progress,
0 of 16 answered