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Victim and Witness Hub Feedback Survey

Introduction

Thank you for taking the time to give your views on the service you received from the Victim and Witness Hub. 

Your opinions are important to us as they can help us to improve our service by understanding what really helped you and what we could have done better.

The Code of Practice for Victims of Crime 2015 entitles you to emotional and practical support to help you to cope and recover from the impact the crime has had on you.

1.To what extent did the service you received from the Hub help you to cope and recover with the impact that the crime had on you?
2.Hub staff will treat you with patience, sensitivity and respect. How satisfied were you with your treatment?
3.Overall, how satisfied are you with the service you received from the Victim and Witness Hub?
4.Would you recommend the service to a friend / family member?
5.We welcome any suggestions about how we could improve our service based on your experience or any comments about what you found to be particularly helpful.
6.It is sometimes helpful for us to link your feedback with the details of your case to help us fully understand how we can use your comments to improve our service.  

We can only do this if you add your name, which is entirely optional.

Thank you for your time.