Customer satisfaction is hugely important to us. We will now be conducting annual customer satisfaction surveys along with providing clear feedback channels for you to report poor service to us throughout this year so we can investigate. We would love to hear feedback on services you engage with.

Question Title

* I am an Enfield:

Question Title

* My role in school is

Question Title

* Please rate your level of customer satisfaction for each service you buyback from the dropdown boxes. Please select which best fits and why you feel this way.

  Satisfield Neither Dissatisfied Because N/A
School Improvement Service – this includes the Link Advisor visits from Lucy Nutt, Beatrix Simpson, Jeff Cole and Consultant Partners.
EYFS (Christiana Kromidias Team)
Professional Learning 
Educational Psychology Service
Secondary Behaviour Support Service and Nexus 
PE
Swimming
Educational Visits
Enfield Careers Service
Work Experience
Enfield Music Service
Governor Clerking Service
Governor Training
Education Welfare Service
Free School Meals Service
Admission Appeal Service
School Exclusions
EN Digital
SPS - Schools Personnel Service
ECT AB
Payroll & Pension Service
Energy Management
Pest Control
CLEAPSS Licensing
Health & Safety
Asbestos Service
Grounds Maintenance
Arboriculture / Tree Service
CMFM
Waste & Recycling Collections
Enfield Catering Service
Design & Print
Insurance Service
Legal Services
GDPR - DPO Service

Question Title

* Do you feel your purchased services have supported your changing needs during the month past 18mths.

Question Title

* Are you happy with the round up emails that are shared by Schools Traded Services on Tuesdays and Thursdays? (If you would like to receive these, please send an email to sts@enfield.gov.uk)

Question Title

* If you would like to provide more feedback than captured above, please leave it here.

Question Title

* Are there any services that you would like to see the local authority deliver that are not offered currently

Question Title

* Although surveys remain anonymous, if you would prefer to leave your name and school please do so here.

T