Kreston Charities Group Survey Kreston Charities Group Survey Section 1: Charity details OK Question Title * 1. What is your role within the charity? Trustee Chief Executive Management Other (please describe) OK Question Title * 2. What is income of your charity? Under £100k £100k-£1m £1m - £5m £5m + Do not know Other (please describe) OK Question Title * 3. Which sector does the charity operate in? Education Health, social care & community Religious Environmental International Arts, culture & sports Grant making Other (please specify) OK Section 2: Impact of the pandemic OK Question Title * 4. How has the pandemic affected your income? Increased significantly Increased a little Stayed the same Reduced a little Reduced significantly Do not know OK Question Title * 5. How has the pandemic affected your costs? Increased significantly Increased a little Stayed the same Reduced a little Reduced significantly Do not know OK Question Title * 6. Has the pandemic increased demand from your charity beneficiaries? Increased significantly Increased a little Stayed the same Reduced a little Reduced significantly Do not know OK Question Title * 7. Have you undertaken a restructuring/made redundancies as a result of the pandemic? Yes No OK Question Title * 8. Have you used any of the government support (please tick all that apply)? Coronavirus Job Retention Scheme Rates relief Coronavirus Community Support Fund Arts Council Emergency Response Package National Lottery Heritage Fund Emergency Fund Resilience and Recovery Loan Fund Cultural Recovery Sport England Community Emergency Fund Business Interruption Loan Scheme Retail, Hospitality and Leisure Grant Fund Fundraising Other (please specify) OK Question Title * 9. If you carry out fundraising, what impact has the pandemic had on your income? Increased significantly Increased a little Stayed the same Reduced a little Reduced significantly Do not know or we do not do fundraising OK Question Title * 10. If you carry out commercial non-trading activities (eg lettings or activities carried out by a trading subsidiary), what impact has the pandemic had on this income? Increased significantly Increased a little Stayed the same Reduced a little Reduced significantly Do not know or we do not carry out commercial activities OK Question Title * 11. Taking into account results from the period and reserves brought forward, do you feel your charity has been financially resilient during the pandemic? Yes No Do not know OK Question Title * 12. On a scale of 1 to 10 (10 being good) how good do you consider Government support has been during the pandemic? 0 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 13. On a scale of 1 to 10 (10 being good) how good has communication from the central government been during the pandemic? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 14. On a scale of 1 to 10 (10 being good) how good has communication from the local government been during the pandemic? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 15. On a scale of 1 to 10 (10 being good) how good has communication from the Charity Commission/OSCR been during the pandemic? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 16. On a scale of 1 to 10 (10 being good) how good has communication from your accountant been during the pandemic? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 17. Have you provided more online services to beneficiaries? Yes No Do not know OK Question Title * 18. Do you consider that the technology you had in place at the start of the pandemic was adequate to deal with the challenges ahead? Yes No Do not know OK Question Title * 19. Did a possible pandemic feature on your risk register? Yes before pandemic Yes since the start of the pandemic Does not feature Do not know OK Section 3: The future OK Question Title * 20. How well do you feel that the charity has coped with governance during the pandemic? We have more meetings, utilising on-line tools like Teams and Zoom We have managed to get by There have been some issues Do not know OK Question Title * 21. Do you think your charity will be able to survive in its present form for the next 12 months? Yes – definitely Yes – but it will be difficult Yes – but looking for more collaboration with others We are considering merging with another Charity No Do not know or prefer not to say OK Question Title * 22. What do you anticipate happening to your income over the next 12 months compared to the previous 12 months? Increase significantly Increase a little Stay the same Reduce a little Reduce significantly Do not know OK Question Title * 23. What do you anticipate happening to your costs over the next 12 months compared to the previous 12 months? Increase significantly Increase a little Stay the same Reduce a little Reduce significantly Do not know OK Question Title * 24. In the next 12 months is demand from your beneficiaries likely to? Increase significantly Increase a little Stay the same Reduce a little Reduce significantly Do not know OK Question Title * 25. Are you happy with your current level of reserves? Yes No Do not know OK Question Title * 26. As a result of the pandemic are you considering any of the following (please tick all that apply)? Flexible working for your staff (eg working at home) The property space requirement How to offer more services digitally in the future Increasing spend on technology Focus on mental health support for staff Other (please describe) OK Question Title * 27. How will you hold trustees’ meetings when the pandemic is over? All on line All face to face A mix of online and face to face Do not know OK Question Title * 28. Thank you for completing the survey, please enter your email address below to receive a copy of the report. OK By entering your email addresses you are agreeing for your survey results to no longer be anonymous and therefore be shared with Kreston UK Charity group in order to receive a copy of the final report. OK DONE