Intensive Care Visitors Questionnaire

We appreciate you taking the time to give feedback. Your responses will help us to find ways to improve our services for patients and visitors.
1.Which ward are you visiting?
2.Have you received the following? Please tick all tick all that apply.
3.How much do you agree with the following: The information booklet is useful / relevant.
4.The reception team were welcoming.
5.My request for a Doctor was accommodated.
6.My concerns and questions have been answered
7.Staff have explained equipment, procedures and tests, where appropriate.
8.I have been supported by staff.
9.My relative / friend is receiving high quality care.
10.My relative / friends privacy and dignity are respected.
11.Staff communicate well with patients.
12.The unit is clean
13.Hand washing / hand gel facilities are accessible
14.We have been offered privacy as a family when needed.
15.The toilets are accessible and clean
16.I have been able to access refreshments when needed
17.The waiting area is clean and tidy
18.The visiting hours are reasonable
19.Do you have any comments, suggestions or feedback you would like to give?