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Gold & Wassall Customer Feedback Survey
Please take a moment to answer these questions honestly, your feedback is vital to us so we can continually improve our service.
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1.
Your name/Company name;
2.
How would you rate the quality of the products you purchase?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
3.
How would you rate the quality of the packaging?
Good
Average
Poor
4.
If required, how would you rate the technical advice given by Gold & Wassall?
Good
Average
Poor
N/A
5.
How would you rate the overall ordering process from Gold & Wassall?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
6.
How would you rate Gold & Wassall for delivery performance?
Always on time or early
Mostly on time or early
Sometimes on time, sometimes late
Mostly late
Always late
7.
If applicable, how would you rate the returns/problem solving process at Gold & Wassall?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
8.
How would you rate the documentation provided by Gold & Wassall?
Extremely clear
Very clear
Somewhat clear
Not so clear
Not at all clear
9.
If you have used our website, how useful did you find it?
Extremely useful
Very useful
Somewhat useful
Not at all useful
N/A
10.
Please use this section to detail any particularly good or bad experiences with Gold & Wassall, or to expand further on the answers given previously.
Current Progress,
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