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WICCI Services - Evaluation & Review

Please share your views with us in confidence

To allow us to help evaluate the range of services we provide at WICCI we would appreciate your views and feedback. We assure you that all responses are treated confidentially, and you do not have to give your name.
 
The data collected within this form will be processed in line with WICCI’s data protection policies which comply with the requirements of the General Data Protection Regulation (GDPR) and the current Data Protection Act.  
Thank you for taking the time to complete this survey and sharing your feedback. We would really appreciate your confidential responses to this evaluation by Friday 19th May 2023.

1.HOW DID YOU FIND OUT ABOUT WICCI SERVICES?(Required.)
2.NEEDS ASSESSMENT(Required.)
Agree Strongly
Agree
Disagree
Disagree Strongly 
I feel when using WICCI, I am in a safe space where I can share my worries and concerns
WICCI support has helped me (or my family) navigate circumstances at different stages of cancer journey in a timely way
I feel better able to cope with my (non-medical) circumstances as a result of engaging with the WICCI team, my resilience has improved
Engaging with WICCI has helped reduce the impact of anxiety, depression, stress and fear as a result of cancer
WICCI support has been an important contributor to my emotional wellbeing during my experience with cancer
3.ACCESSIBILITY(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
The services provided by WICCI are accessible to me.
The WICCI building (or spaces used by WICCI) is accessible for me.
The WICCI premises and staff provide a welcoming space, private & quiet and somewhere I feel I can ‘drop by’ at any time. 
If I have requested I have been able to have home visits or telephone support from the WICCI team.
I have been affected by higher living costs whilst going through cancer as a result of living in the Western Isles and the support offered through WICCI has helped me at that time.
4.SUPPORT PROVIDED & IMPACT OF ENGAGEMENT(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
WICCI support is something I would recommend to others
Appointments and support are quick and easy to arrange
WICCI know and understand the challenges faced by cancer patients in a rural/island locality and respond accordingly
5.UNIQUE SERVICE OFFERING IN THE WESTERN ISLES(Required.)
Very important
Important
Not Important
Bespoke support being available in my local area and not having to travel to the mainland or deal with advisers on the phone
Bespoke support available to me and my family members, the whole family approach, available at the moment in time that we need it
WICCI know my locality and my community, they have helped me deal with practical and emotional worries and concerns as they arise
Peer support group sessions help me in my journey, I know I have support nearby and its relevant to my situation
Complimentary therapy or counselling sessions delivered by WICCI professionals have helped me navigate times of challenge
6.If you didn’t have the support that WICCI has been able to provide, how different would your experience going through cancer have been? 
7.Do you feel that you have any (non-medical) needs that are not yet being met in your cancer journey?
8.Do you have any other comments? (please note below)