MTW Website User Feedback Survey
1.
During your most recent visit to our website, what were you looking for? (please check all that apply)
Information about visiting one of our hospitals or centres
Contact details for a department / service
Information about a condition / treatment
Information about an upcoming appointment
Information about staying in hospital
The latest news about our Trust
Job vacancies and / or applying for a role
To send in feedback about your care
Other (please specify)
2.
What best describes you?
Service user or patient
Member of the public
Staff member or volunteer
Other (please specify)
3.
Did you find what you were looking for on our website today?
I found all the information I needed
I found some of the information I needed
I did not find anything I needed
4.
What DO you like about our current website?
Look and feel - colours and design
Navigation - how easy it is to find things
Layout of pages and information provided
Other (please give more details)
5.
What DON'T you like about our website?
Look and feel - colour and design
Navigation - how easy is it to find things
Layout of pages and information provided
Other (please give more details)
6.
Approximately how often do you visit our website?
This is my first visit
Weekly
Monthly
Less often
7.
When visiting our website how do you access it?
Laptop / PC
Tablet (i.e. iPad)
Mobile phone
8.
How would you rate our website overall?
Very poor
1 star
Poor
2 stars
Neutral
3 stars
Good
4 stars
Very Good
5 stars
9.
What would you like to see on our website?
Many thanks for taking the time to complete this survey
