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February 2021 - What should the future of ateb’s Community Alarm Service Look like?

Do you know what a COMMUNITY ALARM is? The Community Alarm Service provides an emergency response service 24 hours a day, 365 days a year, to anyone who feels vulnerable or at risk. Many people rely on our service to live independently, safe in the knowledge that they can get help when they need it.

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* 1. Did you know that ateb supplies its vulnerable tenants with a community alarm on request, at a fee of £1.08 per week?

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* 2. What do you think a community alarm service is for? (You can select more than one!)

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* 3. We are currently reviewing the community alarm service at our Independent Living Schemes; do you think the equipment should be a:

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* 4. What type of ateb property do you live in?

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* 5. Do you have a Community Alarm (white or grey box) already?

If you answered 'No' to question 5, end of questionnaire. If you answered 'Yes' to question 5, please continue

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* 6. How satisfied are you with your current service from Galw Gofal (Their goals are to be responsive, friendly and leave the customer with a feeling of being listen to)?

Very dissatisfied Neither dissatisfied nor satisfied Very satisfied
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i We adjusted the number you entered based on the slider’s scale.

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* 7. How would you rate the Tunstall equipment eg speech unit, pendant, smoke sensors?

Very dissatisfied Neither dissatisfied nor satisfied Very satisfied
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 8. Any further comments to help us improve the service?

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* 9. Thank you for completing the questionnaire; if you are happy to do so please leave your name and contact info below:

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