General Managers’ Survey

As a Senior Manager, we would love you to complete the following survey to help the Hospitality and Textile Services Industries improve the sustainability and processes of both laundry and hospitality practices. Your opinion is really important and will help the working group, which has representation from both industries deliver the required outputs to support you in your role and your your teams, the sector and of course, the environment.

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* 1. Please select which one best represents your hotel/venue:

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* 2. How important is sustainability to you?

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* 3. How important do you think sustainability is to your business?

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* 4. With regards to laundry, have you ever been asked about its environmental impact (part of your scope 3)?

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* 5. Following on from question 4, do you expect to see such reporting requirements/requests in the next five years?

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* 6. Are you currently experiencing recruitment difficulties within your housekeeping teams?

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* 7. If yes, place the following options in order from biggest to smallest issue of recruitment? (1 = biggest cause, 4 = least cause):

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* 8. Have you ever visited a commercial laundry?

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* 9. Do you outsource your laundry to a commercial laundry? 

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* 10. Please select one of the following, our linen is:

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* 11. What percentage of linen purchased for the entire hospitality sector do you think is lost each year?

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* 12. Place the following options in order from biggest to smallest cause of the above percentage loss? (1 = biggest cause, 4 = smallest cause):

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* 13. Place the following options in order from biggest to smallest cause for rejecting linen? (1 = biggest cause, 4 = least cause):

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* 14. Would you like a working group to produce guidance and standards to help the housekeeping teams?

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* 15. If we produced the above-mentioned guidance, what would be your preference?

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* 16. If we produced information material for your venue/hotel guests/health club members, on how they can support sustainability initiatives with regards to laundry, would you utilise it?

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* 17. Would you like guidance on safe point delivery of laundry and the distribution of linen within your hotel/venue?

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* 18. Would it be beneficial for the industries to harmonise and have standardised dimensions across common laundry items e.g. single sheet, king size duvet, bath sheet etc?

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* 19. As part of the sustainability drive, the working group would like to remove where possible, all single-use plastic packaging. Please select the answer below as is applicable to your hotel/venue:

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* 20. If you are able to implement the removal of single-use plastic, please confirm if you would still need some form pack size recognition to help with stock checks e.g stacks of 10, stringing bundles, and/or reusable hamper bags:

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* 21. Are there any areas where the working group can help you with your sustainability improvements?

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* 22. If you have any documentation you are willing to share with the group on quality/hygiene standards, housekeeping manuals, linen room specifications, delivery points and so on, please email to the Project Coordinator, Emily Macdonald: emily.macdonald@tsa-uk.org

All information that you provide will be treated confidentially and anonymously.  However, if you wish to include your details below, please do so.

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