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How can we improve our online Make A Payment page?

Website User Experience Questionnaire 2022

Thank you for visiting our online Make A Payment page.
As part of our continuous improvement scheme, we would really appreciate it if you could answer the following questions to help us understand why you didn't complete the Make A Payment form today.
1.Were you able to fill in all the fields on the Make A Payment form?
2.On a scale of 1-10 (1 being "Very Difficult" and 10 being "Very Easy") how easy did you find the online Make A Payment page to use?
3.Would you use the online Make A Payment page to pay for your invoices in future?
4.Name at least one thing we can do to make sure that our online Make A Payment page is completely hassle free?
Current Progress,
0 of 4 answered