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Alternative Solutions - Community Survey (Faversham)
In December 2021, 9 major banks announced a pioneering new approach to keep cash accessible on the high street: shared branches called Banking Hubs.
A Hub offers a counter service with basic cash services to all customers, whilst more complex enquiries will be dealt with by a representative from the member banks who visit once a week: a Community Banker.
In addition to Banking Hub's, we want to create a mechanism to ensure that our solutions are fully meeting ever-evolving consumer and SME needs. We are piloting alternative solutions with a number vendors who have a range of solutions which could be deployed in communities who need them. To ensure we are meeting the needs of your community, we would like you to complete this survey so we can best match the potential solutions with your needs.
With this aim, we would be very grateful if you could complete this short survey to provide us with critical insights into current needs and behaviours of the people and businesses across your community.
This will enable us to then design the right solutions to meet your needs.
GDPR disclosure: The data from this survey is collected on behalf of UK Finance. All information is anonymous. Any personal details provided are only used for the specific purposes noted and no other purpose e.g. marketing.