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*TIA Clinic Patient Experience Questionnaire (PE305)
We are always looking to understand how we can provide the best quality of care for our patients, your feedback will help us to shape and improve our service in the future. We thank you in advance for your participation.
1.
Before your appointment, did you have all of the information that you needed to prepare for your appointment?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
2.
During your appointment at the TIA clinic, did staff treat you with compassion? (eg, being kind, caring, considerate, gentle, respectful)
Yes, definitely
Yes, to some extent
No, not really
No, not at all
3.
Did you feel listened to?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
4.
Did you have the opportunity to ask questions?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
5.
Did the Dr communicate with you in a way that you could understand?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
6.
Did the Dr explain the next steps of your care and treatment clearly?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
7.
Did the Dr tell you who to contact if you had further questions after your appointment?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
8.
Do you know where you can access further information if you need to?
Yes, definitely
Yes, to some extent
No, not really
No, not at all
9.
Please use the text box below to leave any further comments about the TIA clinic.
Our service
10.
Please use the text box below to let us know what we do well
11.
Please use the text box below to tell us how we could improve
12.
If you would like to be contacted in the future with an update on our ongoing work to develop our service, or to contribute further, please leave your name and email address below. All contact details will remian confidential. Thank you.
Name
Email Address