Business Debtline website survey
Thank you for taking part in our short survey.
Your answers will help us to understand your experience and improve the service.
Q1. Did you find the information you were looking for?
Yes - all of the information
Yes - some of the information
No - none of the information
I have not finished my search yet
Q2. How clear are you on the next steps in dealing with your debts as a result of visiting our website?
Very clear
Fairly clear
Not very clear
Not at all clear
I have not finished my search yet
Q3. Would you recommend our website to somebody you knew struggling with debt?
Yes
No
I'm not sure
Q4. Overall, how satisfied or dissatisfied are you with your experience using our website?
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
Q5. What, if anything, would you improve about this website/
Q6. How did you find our website?
Bank or building society
Citizens Advice or local advice bureau
Credit card provider
Energy supplier
Friend or relative
StepChange
Christians Against Poverty (CAP)
Housing association
Internet search
Local council
Media
National Debtline
Other (please specify)
