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GPHP ECG Service Patient Survey 

Your Visit

Having been seen in GPHP's Cardiology Diagnostic Service recently, for a 12-lead ECG or ambulatory holter monitor, we would be grateful if you could answer a few questions about the care you received to assist us with ongoing evaluation and review.  All responses will remain confidential and we thank you for your time in completing this.
1.Do you feel you received an appointment in a timely fashion.  Please note, owing to demand and time to process holters, several weeks wait is usual.
2.Please rate the following
Poor
Needs Improvement
Acceptable
Good
Excellent
Communication about the appointment
Information about where to find the clinic
Helpfulness of reception team
Appointment reminder text
The care provided by the Health Care Assistant
3.Do you feel that during your appointment appropriate information was provided relating to the procedure?
4.If you had a holter monitor fitted, did the Health Care Assistant give you adequate instructions?
5.If you collected a holter to fit yourself, did you find the instructions easy to follow and the process to return straightforward?
6.Do you feel your privacy and dignity were respected?
7.Please rate the appearance & cleanliness of the waiting room & consultation room
Very Poor
Adequate
Good
Very Good
Excellent
8.Do you have any other comments, questions, or concerns?