Professional insurance for digital agencies

Help us out with our short professional insurance survey and win some gin!

Question Title

* What does your business do? Please tick all that apply.

Web development

Web design

Analytics

Email marketing

SEO

Online advertising

Content

Social media

Other (please specify)

Question Title

* How many employees (excluding freelancers) does your business have? Please tick one only.

None (you’re a sole practitioner)

1-5

6-10

11-20

21-30

31 or above

Question Title

* Which of these cyber and IT risks do you consider a threat to your business? Please tick all that apply.

Computer systems infected with malware

Computer systems infected with ransomware and a ransom demanded

Customers’ or employees’ personal data stolen by hackers

Customers’ or employees’ personal data exposed by employee error

Confidential business data stolen by hackers

Computer hardware damaged beyond repair by hackers

Website(s) taken down by hackers

None of the above

Other (please specify)

Question Title

* Which of the below do you consider a risk to your business? Please tick all that apply. Please also give details of any other risks that concern you.

A client seeking compensation because they say your work wasn’t up to standard

A cyber-attack preventing your business from operating as usual

A claim against you for copyright/licence infringement

A claim against you for defamation or slander

Loss of your client’s data caused by IT equipment failure

None of the above

Other (please specify)

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* How likely would you be to consider a policy protecting you against the kind of cyber risks listed in the previous question?

Very likely

Quite likely

Not very likely

Not at all likely

Don’t know enough about it

Question Title

* How would you prefer to buy your professional insurance? Please tick one only.

As a single-price comprehensive package covering all possible risks

As a basic package covering main risks with optional add-on policies for other risks

Not as a package, but by choosing from a menu of individually priced policies e.g. professional indemnity, public liability, equipment, cyber etc

Don’t know

Other (please specify)

Question Title

* Which of the below are important to you when choosing your professional insurance? Please tick all that apply and give details of any others.

Reputation of the insurance broker

Price of the insurance package

The policy excess

Being able to buy quickly online

Quality of service if a claim is made

Customer feedback

Other (please specify)

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* Which digital marketing awards for small and medium-sized agencies do you keep tabs on? Please list.

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* Which websites, online groups and forums do you visit to read and talk about digital marketing? Please list.

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* Do you have any responsibility for buying professional insurance or involvement in the process of choosing professional insurance?

Yes

If no, without giving a name, who does deal with your insurance? (PA, finance manager, the office dog...)

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