In June 2020, CAFE’s research into the impact of the Covid-19 pandemic on disabled football fans highlighted how important attending live football matches is for disabled people and the negative impact the suspension of live football had on the lives and well-being of many disabled fans.

Since autumn 2020, spectators from several countries across Europe have been able to return to watching live matches at stadiums with reduced capacities and a variety of safety measures in place. CAFE would welcome hearing from disabled fans who have been able to return to stadia on how they found the experience, from the provision of accessible matchday services to any safety measures implemented. What was successful and what could be improved?

CAFE is also keen to hear from disabled supporters who have not yet returned to live matches to further understand the factors and barriers that have prevented them from going back to supporting their team live.

The findings of this research will help CAFE support UEFA, national associations, and football clubs in ensuring that disabled fans are considered at all stages during the planning for a return of spectators and that services implemented are accessible, ensuring a welcoming, inclusive and safe return for all disabled fans.

Completion of the Survey:

The questionnaire will take approximately 10 minutes to complete.

Questions marked highlighted with an asterisk (*) require an answer.

Alternative versions of the questionnaire are available upon request. If required, the questionnaire can also be completed over telephone.

If you require an alternative format or would like assistance in completing the questionnaire, please contact CAFE’s Fan Liaison, Access and Administration Officer, Amy Wilson via email or by calling +44 (0)7960 579 305 weekdays from 09:00 to 17:00 GMT.

Data Protection:

Participation in the questionnaire is entirely voluntary, and all personal information and responses received will be regarded as strictly confidential. No data will be accessed by anyone other than CAFE staff, and no contact details will be shared with third parties.

If permission has been given, CAFE staff may contact respondents to further discuss answers. By completing the questionnaire, you consent that your responses can be used in future CAFE reports and publications. No comments we publish will be attributable to respondents and no personal details will be shared.

If you have any further questions about this questionnaire or would like further information on the project, please do feel free to contact CAFE’s Fan Liaison and Access Officer on the details above.