The Friends and Family Test (FFT) is a short questionnaire which gives you the chance to provide feedback on the care and treatment you've received at our GP surgery. It also helps us to improve our services and see where we've done things right!
The questions are answered anonymously which means you don’t have to give us any personal information. You can have a family member or carer help you complete the survey.

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* 1. Overall, how was your experience of our service?

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* 2. Please let us know your method of completing this survey

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* 3. Privacy Protection
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

 This information is retained for up to 28 days.

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