Guest Feedback Survey

I really did not enjoy my stay

I really enjoyed my stay

I really did not enjoy my stay

I really enjoyed my stay

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Booking process	Booking process 1	Booking process 2	Booking process 3	Booking process 4	Booking process 5	Booking process 6	Booking process 7	Booking process 8	Booking process 9	Booking process 10
Welcome/Check in process	Welcome/Check in process 1	Welcome/Check in process 2	Welcome/Check in process 3	Welcome/Check in process 4	Welcome/Check in process 5	Welcome/Check in process 6	Welcome/Check in process 7	Welcome/Check in process 8	Welcome/Check in process 9	Welcome/Check in process 10
Information avaialble	Information avaialble 1	Information avaialble 2	Information avaialble 3	Information avaialble 4	Information avaialble 5	Information avaialble 6	Information avaialble 7	Information avaialble 8	Information avaialble 9	Information avaialble 10
Helpfulness/friendliness of staff	Helpfulness/friendliness of staff 1	Helpfulness/friendliness of staff 2	Helpfulness/friendliness of staff 3	Helpfulness/friendliness of staff 4	Helpfulness/friendliness of staff 5	Helpfulness/friendliness of staff 6	Helpfulness/friendliness of staff 7	Helpfulness/friendliness of staff 8	Helpfulness/friendliness of staff 9	Helpfulness/friendliness of staff 10

Booking process

Booking process 1

Booking process 2

Booking process 3

Booking process 4

Booking process 5

Booking process 6

Booking process 7

Booking process 8

Booking process 9

Booking process 10

Welcome/Check in process

Welcome/Check in process 1

Welcome/Check in process 2

Welcome/Check in process 3

Welcome/Check in process 4

Welcome/Check in process 5

Welcome/Check in process 6

Welcome/Check in process 7

Welcome/Check in process 8

Welcome/Check in process 9

Welcome/Check in process 10

Information avaialble

Information avaialble 1

Information avaialble 2

Information avaialble 3

Information avaialble 4

Information avaialble 5

Information avaialble 6

Information avaialble 7

Information avaialble 8

Information avaialble 9

Information avaialble 10

Helpfulness/friendliness of staff

Helpfulness/friendliness of staff 1

Helpfulness/friendliness of staff 2

Helpfulness/friendliness of staff 3

Helpfulness/friendliness of staff 4

Helpfulness/friendliness of staff 5

Helpfulness/friendliness of staff 6

Helpfulness/friendliness of staff 7

Helpfulness/friendliness of staff 8

Helpfulness/friendliness of staff 9

Helpfulness/friendliness of staff 10

	N/A	1	2	3	4	5	6	7	8	9	10
Decor in accommodation	Decor in accommodation N/A	Decor in accommodation 1	Decor in accommodation 2	Decor in accommodation 3	Decor in accommodation 4	Decor in accommodation 5	Decor in accommodation 6	Decor in accommodation 7	Decor in accommodation 8	Decor in accommodation 9	Decor in accommodation 10
Cleanliness of accommodation	Cleanliness of accommodation N/A	Cleanliness of accommodation 1	Cleanliness of accommodation 2	Cleanliness of accommodation 3	Cleanliness of accommodation 4	Cleanliness of accommodation 5	Cleanliness of accommodation 6	Cleanliness of accommodation 7	Cleanliness of accommodation 8	Cleanliness of accommodation 9	Cleanliness of accommodation 10
Cleanliness of site facilities	Cleanliness of site facilities N/A	Cleanliness of site facilities 1	Cleanliness of site facilities 2	Cleanliness of site facilities 3	Cleanliness of site facilities 4	Cleanliness of site facilities 5	Cleanliness of site facilities 6	Cleanliness of site facilities 7	Cleanliness of site facilities 8	Cleanliness of site facilities 9	Cleanliness of site facilities 10
Helpfulness/friendliness of staff	Helpfulness/friendliness of staff N/A	Helpfulness/friendliness of staff 1	Helpfulness/friendliness of staff 2	Helpfulness/friendliness of staff 3	Helpfulness/friendliness of staff 4	Helpfulness/friendliness of staff 5	Helpfulness/friendliness of staff 6	Helpfulness/friendliness of staff 7	Helpfulness/friendliness of staff 8	Helpfulness/friendliness of staff 9	Helpfulness/friendliness of staff 10

N/A

Decor in accommodation

Decor in accommodation N/A

Decor in accommodation 1

Decor in accommodation 2

Decor in accommodation 3

Decor in accommodation 4

Decor in accommodation 5

Decor in accommodation 6

Decor in accommodation 7

Decor in accommodation 8

Decor in accommodation 9

Decor in accommodation 10

Cleanliness of accommodation

Cleanliness of accommodation N/A

Cleanliness of accommodation 1

Cleanliness of accommodation 2

Cleanliness of accommodation 3

Cleanliness of accommodation 4

Cleanliness of accommodation 5

Cleanliness of accommodation 6

Cleanliness of accommodation 7

Cleanliness of accommodation 8

Cleanliness of accommodation 9

Cleanliness of accommodation 10

Cleanliness of site facilities

Cleanliness of site facilities N/A

Cleanliness of site facilities 1

Cleanliness of site facilities 2

Cleanliness of site facilities 3

Cleanliness of site facilities 4

Cleanliness of site facilities 5

Cleanliness of site facilities 6

Cleanliness of site facilities 7

Cleanliness of site facilities 8

Cleanliness of site facilities 9

Cleanliness of site facilities 10

Helpfulness/friendliness of staff

Helpfulness/friendliness of staff N/A

Helpfulness/friendliness of staff 1

Helpfulness/friendliness of staff 2

Helpfulness/friendliness of staff 3

Helpfulness/friendliness of staff 4

Helpfulness/friendliness of staff 5

Helpfulness/friendliness of staff 6

Helpfulness/friendliness of staff 7

Helpfulness/friendliness of staff 8

Helpfulness/friendliness of staff 9

Helpfulness/friendliness of staff 10

	N/A	1	2	3	4	5	6	7	8	9	10
Quality of Activity delivery (Knowledge & Instruction)	Quality of Activity delivery (Knowledge & Instruction) N/A	Quality of Activity delivery (Knowledge & Instruction) 1	Quality of Activity delivery (Knowledge & Instruction) 2	Quality of Activity delivery (Knowledge & Instruction) 3	Quality of Activity delivery (Knowledge & Instruction) 4	Quality of Activity delivery (Knowledge & Instruction) 5	Quality of Activity delivery (Knowledge & Instruction) 6	Quality of Activity delivery (Knowledge & Instruction) 7	Quality of Activity delivery (Knowledge & Instruction) 8	Quality of Activity delivery (Knowledge & Instruction) 9	Quality of Activity delivery (Knowledge & Instruction) 10
Visual impression of the Activity base/space	Visual impression of the Activity base/space N/A	Visual impression of the Activity base/space 1	Visual impression of the Activity base/space 2	Visual impression of the Activity base/space 3	Visual impression of the Activity base/space 4	Visual impression of the Activity base/space 5	Visual impression of the Activity base/space 6	Visual impression of the Activity base/space 7	Visual impression of the Activity base/space 8	Visual impression of the Activity base/space 9	Visual impression of the Activity base/space 10
Enjoyment of activity	Enjoyment of activity N/A	Enjoyment of activity 1	Enjoyment of activity 2	Enjoyment of activity 3	Enjoyment of activity 4	Enjoyment of activity 5	Enjoyment of activity 6	Enjoyment of activity 7	Enjoyment of activity 8	Enjoyment of activity 9	Enjoyment of activity 10
Helpfulness/friendliness of staff	Helpfulness/friendliness of staff N/A	Helpfulness/friendliness of staff 1	Helpfulness/friendliness of staff 2	Helpfulness/friendliness of staff 3	Helpfulness/friendliness of staff 4	Helpfulness/friendliness of staff 5	Helpfulness/friendliness of staff 6	Helpfulness/friendliness of staff 7	Helpfulness/friendliness of staff 8	Helpfulness/friendliness of staff 9	Helpfulness/friendliness of staff 10

N/A

Quality of Activity delivery (Knowledge & Instruction)

Quality of Activity delivery (Knowledge & Instruction) N/A

Quality of Activity delivery (Knowledge & Instruction) 1

Quality of Activity delivery (Knowledge & Instruction) 2

Quality of Activity delivery (Knowledge & Instruction) 3

Quality of Activity delivery (Knowledge & Instruction) 4

Quality of Activity delivery (Knowledge & Instruction) 5

Quality of Activity delivery (Knowledge & Instruction) 6

Quality of Activity delivery (Knowledge & Instruction) 7

Quality of Activity delivery (Knowledge & Instruction) 8

Quality of Activity delivery (Knowledge & Instruction) 9

Quality of Activity delivery (Knowledge & Instruction) 10

Visual impression of the Activity base/space

Visual impression of the Activity base/space N/A

Visual impression of the Activity base/space 1

Visual impression of the Activity base/space 2

Visual impression of the Activity base/space 3

Visual impression of the Activity base/space 4

Visual impression of the Activity base/space 5

Visual impression of the Activity base/space 6

Visual impression of the Activity base/space 7

Visual impression of the Activity base/space 8

Visual impression of the Activity base/space 9

Visual impression of the Activity base/space 10

Enjoyment of activity

Enjoyment of activity N/A

Enjoyment of activity 1

Enjoyment of activity 2

Enjoyment of activity 3

Enjoyment of activity 4

Enjoyment of activity 5

Enjoyment of activity 6

Enjoyment of activity 7

Enjoyment of activity 8

Enjoyment of activity 9

Enjoyment of activity 10

Helpfulness/friendliness of staff

Helpfulness/friendliness of staff N/A

Helpfulness/friendliness of staff 1

Helpfulness/friendliness of staff 2

Helpfulness/friendliness of staff 3

Helpfulness/friendliness of staff 4

Helpfulness/friendliness of staff 5

Helpfulness/friendliness of staff 6

Helpfulness/friendliness of staff 7

Helpfulness/friendliness of staff 8

Helpfulness/friendliness of staff 9

Helpfulness/friendliness of staff 10

	N/A	1	2	3	4	5	6	7	8	9	10
Maintenance of the accommodation	Maintenance of the accommodation N/A	Maintenance of the accommodation 1	Maintenance of the accommodation 2	Maintenance of the accommodation 3	Maintenance of the accommodation 4	Maintenance of the accommodation 5	Maintenance of the accommodation 6	Maintenance of the accommodation 7	Maintenance of the accommodation 8	Maintenance of the accommodation 9	Maintenance of the accommodation 10
Maintenance of the grounds	Maintenance of the grounds N/A	Maintenance of the grounds 1	Maintenance of the grounds 2	Maintenance of the grounds 3	Maintenance of the grounds 4	Maintenance of the grounds 5	Maintenance of the grounds 6	Maintenance of the grounds 7	Maintenance of the grounds 8	Maintenance of the grounds 9	Maintenance of the grounds 10
Helpfulness/friendliness of staff	Helpfulness/friendliness of staff N/A	Helpfulness/friendliness of staff 1	Helpfulness/friendliness of staff 2	Helpfulness/friendliness of staff 3	Helpfulness/friendliness of staff 4	Helpfulness/friendliness of staff 5	Helpfulness/friendliness of staff 6	Helpfulness/friendliness of staff 7	Helpfulness/friendliness of staff 8	Helpfulness/friendliness of staff 9	Helpfulness/friendliness of staff 10

N/A

Maintenance of the accommodation

Maintenance of the accommodation N/A

Maintenance of the accommodation 1

Maintenance of the accommodation 2

Maintenance of the accommodation 3

Maintenance of the accommodation 4

Maintenance of the accommodation 5

Maintenance of the accommodation 6

Maintenance of the accommodation 7

Maintenance of the accommodation 8

Maintenance of the accommodation 9

Maintenance of the accommodation 10

Maintenance of the grounds

Maintenance of the grounds N/A

Maintenance of the grounds 1

Maintenance of the grounds 2

Maintenance of the grounds 3

Maintenance of the grounds 4

Maintenance of the grounds 5

Maintenance of the grounds 6

Maintenance of the grounds 7

Maintenance of the grounds 8

Maintenance of the grounds 9

Maintenance of the grounds 10

Helpfulness/friendliness of staff

Helpfulness/friendliness of staff N/A

Helpfulness/friendliness of staff 1

Helpfulness/friendliness of staff 2

Helpfulness/friendliness of staff 3

Helpfulness/friendliness of staff 4

Helpfulness/friendliness of staff 5

Helpfulness/friendliness of staff 6

Helpfulness/friendliness of staff 7

Helpfulness/friendliness of staff 8

Helpfulness/friendliness of staff 9

Helpfulness/friendliness of staff 10

Question Title

* 6. Did you encounter any maintenance issues during your stay and were these efficiently managed?

Yes

N/A

Question Title

* 7. Tell us more - What one improvement would you like to see for future visits?

Question Title

* 8. How did you hear about us?

Social Media

Word of Mouth

Event

Search Engine

Have visited previously

Flyer

Newsletter

Other (please specify)

Question Title

* 9. How likely is it that you would recommend Avon Tyrrell to a friend?

Highly unlikely

Highly likely

Highly unlikely

Highly likely

Question Title

* 10. We pride ourselves on offering a quality service thanks to the hard work and commitment of our staff. Were there any staff that you would like to recognise so we can pass this back to them?

Guest Feedback

We hope you enjoyed your recent visit to Avon Tyrrell

Question Title

* 1. Did your you enjoy your visit to Avon Tyrrell?

Question Title

* 2. Please rate the following...

Guest Services

Question Title

* 3. Housekeeping

Question Title

* 4. Activities
If you took part in activities, please complete the below.

Question Title

* 5. Maintenance

Question Title

* 6. Did you encounter any maintenance issues during your stay and were these efficiently managed?

Question Title

* 7. Tell us more - What one improvement would you like to see for future visits?

Question Title

* 8. How did you hear about us?

Question Title

* 9. How likely is it that you would recommend Avon Tyrrell to a friend?

Question Title

* 10. We pride ourselves on offering a quality service thanks to the hard work and commitment of our staff. Were there any staff that you would like to recognise so we can pass this back to them?

Guest Feedback

We hope you enjoyed your recent visit to Avon Tyrrell

Question Title

* 1. Did your you enjoy your visit to Avon Tyrrell?

Question Title

* 2. Please rate the following... Guest Services

Question Title

* 3. Housekeeping

Question Title

* 4. ActivitiesIf you took part in activities, please complete the below.

Question Title

* 5. Maintenance

Question Title

* 6. Did you encounter any maintenance issues during your stay and were these efficiently managed?

Question Title

* 7. Tell us more - What one improvement would you like to see for future visits?

Question Title

* 8. How did you hear about us?

Question Title

* 9. How likely is it that you would recommend Avon Tyrrell to a friend?

Question Title

* 10. We pride ourselves on offering a quality service thanks to the hard work and commitment of our staff. Were there any staff that you would like to recognise so we can pass this back to them?

* 2. Please rate the following...

Guest Services

* 4. Activities
If you took part in activities, please complete the below.