Thank you for your help in collecting information about the support you provide.  I would also like to add a special thank you, to all those who attended our Champions Workshop and helped develop the list of barriers people face in accessing services to maintain health & wellbeing.

There are lots of potential barriers that can get in the way of people accessing preventative health care and this lack of access disproportionally affects some more than others, which in turn exacerbate health inequalities for people in our community.

As a Trusted Voices Champion we would like your help to explore both the barriers to accessing these services that the people you help experience and also to learn more about the support you put in place to help your community/service users to overcome these barriers and enable better access.  Your thoughts on what you could or would like to do to reduce these barriers, if you had the capacity, would also be welcome.  If you don’t currently offer this any of this support, your answers are still very useful and your contribution is still greatly valued.

Thank you, again, for taking the time to complete this survey – it should take approximately 4 minutes to complete (slightly longer if you wish to make comments).

Warmest regards.  Paula Bennetts & Hannah Rees

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Types of support available to maintain helath

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* 1. Have you come across any barriers in accessing support to maintain health?

For each one, please answer either;
       YES – I have come across or have been told about these barriers that make it hard for people to access services that help to maintain health.
       NO - I have NOT come across or have been told about these barriers.

  YES NO
Difficulty reading information leaflets
Difficulty finding the right information
Difficulty making appointments
Difficulty attending appointments alone
Fear of the outcome of tests/screening
Lack of awareness of help available
Misinformation from internet/personal stories
Money (especially for transport)
Digital literacy issues
Access to digital support
Motivation (poor understanding of benefits)
Lack of inclusivity & diversity in supporting materials (posters/leaflets etc..)
Anxiety and hesitancy
Lack of detailed information
Lack of local provision (especially rural)
Personal guilt/stigma/shame
Lack of confidence to access help
Fear of Covid/infection risks
Isolation and lack of personal support
Lack of time
Not seeing it as important enough to ask for help

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* 2. What services do you provide to enable access for your community or clients?

Please tick any support you currently provide to support access services to maintain health. We are also interested in whether you could provide any of these services if you had any extra capacity.

In the “other” box, please add any additional services you provide to support access services to maintain health.

  YES NO With additional capacity we could provide
Produce Easy Read leaflets
Help to read and understand information
Help to signpost to support
Help to make appointments
Buddy support to attend appointments
Peer support / Health Champions
Promotion of health awareness literature/posters
Mythbusting and Signposting / Sharing legitimate information
Confidence building activities
Anxiety reducing activities
Community Transport signposting or service
Reminders to attend appointments – service
Interpreter / Translator signposting or service
Internet access
Digital training, support or signposting to support
Life skills training/support
Counselling / Therapeutic support
Listening ear services
Health literacy support
Training/Coaching to help people access health services
Money/benefits/debt signposting or service
Run a Community Space/Building/Village Hall

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* 3. Any Other Comments? For example; about other support or innovative ideas you have that could increase access to these services.

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* 4. Contact details

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