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Healthwatch Hackney and the Volunteer Centre Hackney are working together to strengthen the way residents can meaningfully bring about change in their area. The specific focus is on an NHS/Council initiative called Neighbourhoods.

This survey sets out the principles we want to develop with residents. We want your opinion to check if they make sense, are easy to understand and if there is anything missing.

We then want to support residents to get involved with these Neighbourhoods and influence the way they can help to improve residents’ health and well-being.
GLOSSARY

Neighbourhood Teams – newly developed health and care services in the community that enhance local doctors’ services. They aim to focus services locally for the benefit of residents, to connect people to their local area. There are eight of these teams and Hackney (with the City of London) has been split into 8 areas.

Assets Based Approaches - an approach to community development that brings people together and empowers them to share information, skills and resources to make positive changes to their local communities.

Social Model – an idea which recognises that social barriers such as poor housing, unemployment, and even prejudice are the main causes of our problems rather than the individual being the cause.

Co-production - an idea that says that everyone (members of the public/service providers and funders) work together to design or re-design services. This idea is that working together starts at the being of a project and all involved are equal partners in this work.

Diversity - refers to the existence of variations of different characteristics in a group of people. These characteristics could be everything that makes us unique, such as our cognitive skills and personality traits, along with the things that shape our identity (e.g. race, age, gender, religion, sexual orientation, cultural background).

What are Neighbourhoods? 

Eight Neighbourhoods have been created across City and Hackney, based around GP surgeries. Neighbourhoods is about organisations and services working together with residents and communities to improve health and wellbeing for everyone living in City and Hackney. This means that local services and plans will be informed and shaped by the experiences and priorities of local people. 

What do we mean by resident involvement?

We believe that listening to the voices of local people and understanding their experiences of using local services is vital to making health and care services better for everyone. The involvement of residents in this way can take many forms; from gathering feedback about a particular service, sharing ideas about future plans, helping to make decisions about services and policies or even working with health and care professionals as equal partners on a particular project from start to finish – this is called co-production.

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* 1. Working together 

To ensure that residents and Neighbourhoods Teams are equal partners, this work will follow the commitments of the City and Hackney Coproduction Charter to address the power dynamics within this relationship. Resident led community projects and ideas need to be promoted and celebrated as a way to demonstrate the contribution that residents bring.
Is this principle clear and accessible?          

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* 2. Social Model  

Residents are social beings, and their challenges socially produced; residents should not be reduced to conditions nor viewed as inherently weak through institutional concepts such as being 'vulnerable'. They should be recognised as being able to identify their own needs and solutions, while language should be appropriate from the residents’ perspective and not focusing on people’s weaknesses as opposed to their strengths. 
Is this principle clear and accessible?

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* 3. Diversity and inclusion

Residents’ diversity to be celebrated with active and relevant steps taken to support a broad range of people to participate meaningfully, in a way that suits their individual circumstances e.g. socioeconomic background, skills, capacity and time. The practice and promotion of inclusivity should be present at all levels of participation. Attention should be paid to who is underrepresented; and learning gathered from the ground up.
Is this principle clear and accessible?

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* 4. Community action and empowerment through asset-based approaches 

Residents can support local structures and professionals to understand the values and aspirations of local people, and the knowledge and experiences of residents ought to be valued by those making key decisions about local issues and services.

Residents should also be supported to explore how they can use their collective knowledge, skills and connections to work with clinicians and other health and care professionals to respond to the needs of their communities.
Is this principle clear and accessible?

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* 5. Tackling inequality 

Residents are empowered to question, challenge and suggest their own solutions to Neighbourhood partners to tackle health inequalities, which recognise all of the things that impact people’s health and wellbeing i.e. housing, access to education and employment, environment, with an understanding that residents often appreciate more fully the needs of their own communities.
Is this principle clear and accessible?           

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* 6. Are you interested in finding out more and getting involved with this Neighbourhood activity? We would be delighted to hear from you and will provide training and support.

If yes please provide your contact details

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* 7. Would you be interested in attending an online event to finalise these principles?

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* 8. Are there any other comments you would like to make?

0 of 19 answered
 

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