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S4B Covid-19 Customer Welfare Survey, July 2020
S4B would like your feedback on your experiences in lockdown from COVid19
1.
Address
2.
Although the S4B office is currently closed. Have you contacted S4B online or by phone during the COVid19 crisis?
Phone
Email
S4B website
Via Social Media
I have not contacted S4B
3.
Have you got access to the internet at home?
Yes
No
No- but would like it
4.
How do you access the internet?
Smart phone
Tablet
Laptop
Friends computer
desktop PC
Visit library or community facility
I don't use the internet
5.
Have you accessed local groups or networks online?
Yes
No
IF yes- What groups have you accessed? and how?
6.
Has lockdown negatively impacted your mental or emotional well-being
A great deal
A lot
A moderate amount
A little
None at all
7.
Have you been able to access support or advice?
Yes
No
No but would like support
8.
Have you felt isolated during the lockdown
Yes
No
If you need help in isolation S4B can help by linking you with local support. Just call S4B on 03005550128 or add your contact number below and we'll contact you
9.
Would you like more connection with community and people in your neighbourhood?
Extremely interested
Very interested
Somewhat interested
Not so interested
Not at all interested
10.
Have you received any support during lockdown
Yes
No
11.
If you had help in Lockdown who helped you?
Friend/Relative
S4B
Charity
Community organisation
Manchester City Council
Didn't have any help
Other (please specify)
12.
Do you still need any support?
Always
Usually
Sometimes
Rarely
Never
13.
Have you used a foodbank during lockdown
A great deal
A lot
A moderate amount
A little
None at all
14.
Have you needed to access a food parcel during lockdown?
Yes
No
15.
What ongoing help would you like to see available in the coming months?
Employment/training advice
Digital or computer access
Accessing food
Managing your money
Be-friending or voluntary services
16.
How was your income affected by the COVid19 crisis?
Not affected
Furloughed on 80% salary
Lost job
Working hours and income reduced
If your income was affected . Did you access the help and support from the S4B Financial Inclusion Team or other sources of help?
17.
Do you have any other concerns that have arisen during lockdown?
Thanks for taking the S4B Survey
Stay Alert. Stay 2m apart when out and about. Wear a face mask in shops and on public transport.
Stay Safe
Current Progress,
0 of 17 answered
