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The Retail Mutual Customer Service Feedback
1.
Overall, how would you rate the quotation process?
Excellent
Good
Satisfactory
Poor
2.
Overall, how would you rate the quality of your customer service experience?
Excellent
Good
Satisfactory
Poor
3.
How would you rate the quality of the product?
Excellent
Good
Satisfactory
Poor
4.
Have you already or is it your intention to accept the quotation you have had from The Retail Mutual? (You can accept your quote by ringing 0333 2121 007)
Yes
No
5.
On a scale of 0 to 10,
How likely is it that you would recommend The Retail Mutual to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
6.
Do you have any other comments or questions?
