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Health Insurance Evaluation Template

NOTE: If the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) applies to you and your intended use of SurveyMonkey, this template is NOT intended for your use without 1) a SurveyMonkey ‘HIPAA-enabled’ account, and 2) a business associate agreement with us, which can be purchased by contacting our sales team. Please see our Acceptable Uses Policy for more information.
1.How easy is it to find a doctor in your area who participates in your health plan?
2.How happy are you with the choice of doctors you have with your health plan?
3.How easy is it to file a claim with us?
4.How quickly are your claims resolved by us?
5.If you filed a claim with us, how happy are you with the outcome?
6.How friendly are the employees at our company?
7.How knowledgeable are the employees at our company?
8.How professional are the employees at our company?
9.How helpful are the employees at our company?
10.How reasonable are our company's rates for health insurance for you?
11.
On a scale of 0 to 10,
How likely is it that you would recommend this health insurance company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
12.Are you satisfied with the service you receive from us, neither satisfied nor dissatisfied with it, or dissatisfied with it?
13.Do you have any other comments, questions, or concerns?
Current Progress,
0 of 13 answered