Automatically Send a Survey to a Customer List

Identify the people you’d like to reach using a Customer list. Create or copy a survey to send to them, or take advantage of one of our expert-built SurveyMonkey templates. Use a customizable email message to garner more interest in your survey.

Use this integration to capture feedback for a variety of use cases including NPS, Customer Satisfaction, Product Launch feedback, and much more.

Easy tracking - Map fields back to Zendesk fields (Admins only)

Save and share the data you’d like to highlight on the customer record, through Zendesk.

How to Install

• Connect SurveyMonkey to Zendesk.
• Which Customer list you’d like to send survey to.
• Pick from a template or choose an existing survey.
• Map survey fields back to Zendesk.
• Review your email message, and send.

Note: This app requires the Customer List feature enabled on your Zendesk Support account and may be a paid add-on with Zendesk.

SurveyMonkey Plan Requirements

Any Paid Plan

Additional Resources

Our Help Center contains additional information on the Zendesk integration. See more here.