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Find untapped revenue, increase market share and boost brand loyalty with SurveyMonkey for consumer products and services.

A woman filling out an NPS survey on her laptop. Next to her is a question about how likely it is that she would recommend a particular travel agency to a friend or colleague.
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A screenshot of a Net Promoter Score survey question next to a final NPS of 52

Ask customers for their feedback, listen to them in the right channels and act quickly on opportunities to drive better experiences. Use benchmarkable templates on customer satisfaction, Net Promoter® Score (NPS) and more to get started quickly.

Find the optimal price point for your product or service using Price Optimisation. Discover a fast, reliable way to maximise revenue and ensure that your price point resonates with your brand and target audience. With built-in expertise, Price Optimisation helps you make confident pricing decisions in minutes.

A screenshot of SurveyMonkey's price sensitivity (Van Westendorp) dashboard showing an optimal price point of £149.99 based on 66 responses
An elderly couple dancing, a smiling person wearing a pink hijab, a younger person with a prosthetic arm using their computer and an older person with glasses looking at their phone. Next to them are screenshots asking “Who do you want to survey?” and “How many responses do you need?” and options for collecting survey responses

Easily set up and launch your own market research projects. Our intuitive platform and global panel of 335M+ respondents make it easy to connect with your target audience and get the feedback you need in as little as an hour.

Understand your market, improve brand health and build winning products faster with built-in research tools.

Adapt and respond to consumer needs with AI-powered insights that help you understand fast-changing preferences.

Capture actionable feedback at every customer touchpoint to help you build world-class customer experiences.

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“Leveraging SurveyMonkey to truly understand from the fans what's most important to them has guided almost all of our strategy over the course of the last several years.”

John Beaven, Executive Vice President of Ticket Sales and Services at the Golden State Warriors

Shopper insights survey template

Market research - product testing survey template

Customer satisfaction survey template

Screenshot of SurveyMonkey market sizing survey template

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Request a demo where you'll learn how to:

  • Create experiences that keep your customers coming back.
  • Build successful new products. 
  • Uncover brand growth opportunities.