Improve the patient experience and maintain HIPAA compliance
Better protect the health and well-being of your patients and staff. Learn how SurveyMonkey Enterprise can help you collect and manage protected health information (PHI) in a manner that complies with HIPAA.
Deliver best-in-class patient experiences based on feedback
Securely gather feedback to assess patient and staff experience and sentiment, risks to patient safety or health care quality, and more with our scalable enterprise-grade solution.
Broaden the experience feedback you collect
Collect more responses from your staff, patients, and the public with our SMS, kiosk, and offline response collection, advanced branding tools, and multilingual surveys.
Assess and improve organizational health
Take the pulse of your team’s engagement, availability, and readiness. Attract and retain the best talent by collecting feedback from hiring to offboarding. Support diversity and inclusion initiatives, and more.
Design effective education and training
Create compelling education and training sessions with the right content and speakers for the audience. Quiz staff to validate learning, or the public to assess and promote awareness of important health issues.
Collaborate and respond to feedback more quickly
Gather, analyze, and share survey data, securely and at scale with Workgroups. Intelligently monitor and act on feedback with logic-based Smart Notifications. Compare response data with other organizations using Benchmarks.
Accelerate planning and action powered by evidence
Get up and running quickly with CAHPS® and other healthcare survey templates. Add feedback loops to your plan-do-check-act cycles. Explore insights with Analyze or integrate patient survey data with EHRs using our API.
Secure PHI and simplify administration
Centrally and globally manage survey usage, users, and data in a manner that complies with HIPAA policies and regulations. Improve security and adoption with Single Sign-on, Account Control, and other Enterprise features.
SurveyMonkey Enterprise & HIPAA
Contact us to learn more
Discover more resources
Healthcare Leader
Healthcare leaders can use this toolkit to help them better understand the patient and employee experience.
How to use annual health survey data to inform decisions
Learn about some of the latest annual Health Survey for England trends and how they can inform campaigns, marketing strategies and healthcare provision.
GP Patient Survey key insights and takeaways
We explore some of the key takeaways from the 2024 GP Patient Survey, including patient satisfaction, getting an appointment and more.
Patient registration form template
Seamlessly collect patient registrations with our fully customisable, HIPAA-compliant patient registration form template.