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Improve the patient experience and maintain HIPAA compliance

Better protect the health and well-being of your patients and staff. Learn how SurveyMonkey Enterprise can help you collect and manage protected health information (PHI) in a manner that complies with HIPAA.

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Securely gather feedback to assess patient and staff experience and sentiment, risks to patient safety or health care quality, and more with our scalable enterprise-grade solution.

Collect more responses from your staff, patients, and the public with our SMS, kiosk, and offline response collection, advanced branding tools, and multilingual surveys.

Take the pulse of your team’s engagement, availability, and readiness. Attract and retain the best talent by collecting feedback from hiring to offboarding. Support diversity and inclusion initiatives, and more.

Create compelling education and training sessions with the right content and speakers for the audience. Quiz staff to validate learning, or the public to assess and promote awareness of important health issues.

Gather, analyze, and share survey data, securely and at scale with Workgroups. Intelligently monitor and act on feedback with logic-based Smart Notifications. Compare response data with other organizations using Benchmarks.

Get up and running quickly with CAHPS® and other healthcare survey templates. Add feedback loops to your plan-do-check-act cycles. Explore insights with Analyze or integrate patient survey data with EHRs using our API.

Centrally and globally manage survey usage, users, and data in a manner that complies with HIPAA policies and regulations. Improve security and adoption with Single Sign-on, Account Control, and other Enterprise features.

Contact us to learn more

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Healthcare leaders can use this toolkit to help them better understand the patient and employee experience.

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Learn what information healthcare and social workers need to provide for a continuing healthcare checklist, what happens next and possible outcomes.

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Learn about some of the latest annual Health Survey for England trends and how they can inform campaigns, marketing strategies and healthcare provision.

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We explore some of the key takeaways from the 2024 GP Patient Survey, including patient satisfaction, getting an appointment and more.