SurveyMonkey Webinars & Events
Check out what's upcoming and on-demand!
What's new at SurveyMonkey?
We’ve rolled out powerful updates to help you launch surveys effortlessly, collect richer insights, and collaborate more efficiently—all while integrating seamlessly with the tools you already use. Tune in March 20th at 10am PT · 1pm ET · 6pm GMT to see our new releases.
Upcoming SurveyMonkey virtual events
SurveyMonkey 101: Building your first survey
March 11th, 10am PT · 1pm ET · 6pm GMT
Whether you’re a first-time user or looking to get the most out of your account, this session is packed with tips and tools to help you create, collaborate, and deploy surveys with ease.
Product deep dive: Analyze and present
March 19th, 8am PT · 11am ET · 4pm GMT
Ditch analysis paralysis and start unlocking insights with our upcoming deep dive of the Analyze and Present tabs in SurveyMonkey. This is a great session to join if you want to become more adept at data analysis and presentation to drive meaningful change from your surveys.
SurveyMonkey 101: Analyzing your first survey
March 25th, 10am PT · 1pm ET · 6pm GMT
You’ve sent your survey—now what? It’s time to dive into your results and uncover the insights that matter most. we'll walk you through key techniques to analyze your data with confidence, helping you turn responses into actionable insights.
Training essentials: A guided tour of SurveyMonkey Enterprise
March 26th, 8am PT · 11am ET · 4pm GMT
Learn how to use the powerful features available in SurveyMonkey Enterprise with in-product demos on advanced features and survey design best practices to help you launch surveys quickly. This session is ideal for Enterprise users who will be designing and analyzing surveys regularly.
On-demand events
How to improve CSAT across all channels
On-demand session
Customers today expect an elevated and seamless experience and are not afraid to switch brands to get it. A CX strategy that provides consistent, omni-channel support is crucial. We'll show you how you can increase customer satisfaction across all channels and elevate your CX strategy.
How SurveyMonkey uses surveys for CX
On-demand session
Every day, CX professionals use SurveyMonkey to get the insights they need to retain customers, drive revenue growth, and act on customer feedback. And the SurveyMonkey CX team is no different! Join us for a deep dive into how our internal CX team uses SurveyMonkey products to supercharge our CX strategy and listen to our customers.
State of surveys: Top trends and best practices for 2024
On-demand session
Get findings from our exclusive report, ‘State of Surveys for 2024’, including survey best practices that will help you collect more accurate and timely feedback. We dig into data from the 20 million questions asked and answered on our platform everyday to understand the global trends and patterns that can inform your next survey.
How SurveyMonkey uses surveys for marketing
On-demand session
Join this session to hear how SurveyMonkey marketers use our own products. We're sharing how to use surveys to for create persona packs, content creation and content strategy, ad and logo testing, and seamlessly collect customer testimonials.
Five integrations to help you discover new insights
On-demand session
Integrate survey data into your favorite apps so you can take insights-driven actions fast. We discuss five of our most-used integrations and how they can increase your time to insights and help drive more impact from your surveys.
How SurveyMonkey + Salesforce turn feedback into revenue
On-demand session
Collecting data about your customer experience is just one piece of the puzzle when running a CX feedback program. See how the Salesforce integration in SurveyMonkey can help you get more value from your feedback programs by connecting customer insights to revenue.
How to design surveys using branching and logic features
On-demand session
This in-depth session will break down complex logic scenarios and walk you through best practices for how to use our advanced logic features to help you design smarter surveys that gather actionable insights.
How to scale your VOC program
On-demand session
Voice of the Customer plays an integral part in creating experiences that align with customer preferences.
Cormac Kelly, Senior Director for Customer Success at SurveyMonkey, and guest speaker Forrester VP and Principal CX Analyst, Dr. Maxie Schmidt examine how you can fuel your business success using VoC.
How SurveyMonkey uses employee feedback to shape their workplace
On-demand session
We're spilling the beans on our employee experience surveys!
How does SurveyMonkey use SurveyMonkey to improve employee experience? We reveal how we use employee experience surveys to shape strategy, design effective employee experience programs, and keep employees engaged.
How to design survey questions your audience will actually answer
On-demand session
Learn expert tips and tricks for creating well-designed surveys that generate meaningful audience insights from SurveyMonkey Research Scientist Zoe Padgett. We discuss: how to write effective survey questions, tips for choosing the right audiences, how to navigate sensitive questions and using incentives to increase response rates.
Make every survey count: Increase your reach and collect better data
On-demand session
Join SurveyMonkey experts Sean Burdeshaw and Natalie Aghdaey as they discuss the ins and outs of our survey collector options and how to create awareness around your surveys to help increase reach and maximize impact. This is a great session to get tips from our team on how to reach your audiences more effectively and capture the insights you need.
Use a survey design and data analysis plan to drive better insights
On-demand session
Learn how to create an impactful survey design and analysis plan so you can collect better data, in less time. We'll show you how to identify your survey goals and turn them into action-oriented questions and how to use key features that amplify your data analysis to uncover more insights.
Empowering CX professionals: Using insights to overcome frontline challenges
On-demand session
Join experts Myra Golden and Marci Kirkpatrick for a webinar on empowering CX teams with actionable survey insights. Learn strategies to boost morale, improve training, bridge CX and HR, and enhance team performance to tackle customer experience challenges and improve job satisfaction.
Using data to build a CX program
On-demand session
This webinar delves into the power of continuous customer insights and their critical role in driving exceptional customer experiences. . Get an in-depth look at how you can use surveys to support growth within your organization.
Transparency at work: Using insights to power engagement
On-demand session
Join employee experience thought leaders for a discussion on the importance of transparency within organizations—from onboarding to ongoing engagement. In this exclusive fireside chat, you'll gain valuable insights that can transform your HR practices and engagement goals.
How to get more out of your employee engagement surveys
On-demand session
Effective employee engagement starts with gathering the right data. But how do you create an effective engagement survey, avoid common pitfalls, and make sense of all the feedback you collect?
Learn best practices for creating impactful surveys, asking the right questions, and analyzing results to enhance culture, engagement, and growth.
State of Surveys: Top trends and best practices for 2025
On-demand session
In this webinar, we'll share findings from our proprietary data that covers over 20 million daily survey responses, exploring the most significant survey trends and how they’ll impact your strategies in 2025. Learn what devices people are using, which question types yield the best results, and how to design surveys that engage today’s diverse, mobile-first respondents.