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Customer Feedback Survey (Business-to-Business) Template

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If client satisfaction is important to your business, use this survey template to make sure you’re getting the job done. Our Business-to-Business template is expert-certified to help you gain actionable insights. Whether you’re concerned about project management, on-time delivery or referrals to new B2B customers, measuring client satisfaction is key to future success.

To take your customers’ pulse, this survey asks about various aspects of their experience working with you. Is your project complete? Was it well managed? Will your client hire you again or recommend you to others? When you have these answers, you’ll be able to understand what’s working, what’s not and how to improve your business. If you use this survey template, you’ll also be able to customise or add questions to address client satisfaction issues that are specific to the work you do.

To create a survey using the Business-to-Business survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you start creating a survey.

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