Product Satisfaction Survey Template
Customers form opinions on their interactions with your company—and their experience with your product. When the product meets or exceeds their expectations, customers are more likely to report satisfaction and continue using your product. On the other hand, if the product falls short, it can lead to disappointment that negatively impacts customer satisfaction and retention.
Our Product Satisfaction Survey Template is designed to help you learn if your product aligns with customer expectations and how it impacts customer satisfaction.
With this survey, you’ll uncover insights into the ease of use of your product, its ability to fulfill customer needs, and areas where enhancements may be necessary. Provide your Product Development team with data-backed insights that can improve the satisfaction of your product and create positive customer experiences.
Explore which features support this survey template
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Customisable survey experiences
Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.
Many ways to send your surveys
Collect survey responses via email, website, SMS, social media, QR codes, offline and more.
Survey analysis; no training required
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.
Additional resources to help you launch successful survey projects
Success Stories
Read about our customers, explore webinars and get guides on collecting feedback in your industry.
Blog
Get tips on how to create better surveys, hear the latest product news or check out our research.
Help Centre
Access tutorials on how features work, learn more about billing and contact Customer Support.
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