SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Measure and understand your customer effort score (CES) to address pain points, boost loyalty and drive revenue growth.

Measure the customer effort score with SurveyMonkey
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Sign up for a free account to get started.

Use our customer effort score survey template or create your own.

Share your survey and listen to customers across channels.

Smiling person next to a survey question asking a user whether their issue was easy to be resolved

Reduce customer effort with CES insights about key touchpoints, from product purchases to customer support. Customise your CES survey to gain the insights you need along the customer journey. Understand what’s driving your score with filters, crosstab reports and open-text analysis features.

Get timely, actionable feedback by asking the customer effort question at the right time, such as after a customer support interaction. Easily reach your customers wherever they are with multi-channel response collectors.

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Many departments have a role to play in delivering low-effort experiences. With one flexible platform for customer feedback, it’s easy to collaborate to identify friction points. Integrate CES insights (only available in English) with your existing tools to take insights-driven actions fast and amplify your impact.