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Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

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Survey templates

Net Promoter Score (NPS) survey templates

Net Promoter Score (NPS) survey templates

Rely on NPS® to measure customer and employee satisfaction, as well as your company’s performance over time.

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Our templates

Net Promoter Score (NPS) survey templates

Customer Satisfaction Survey Template
Used 641,000+ times
Capture the voice of the customer and gauge sentiment with our expert-certified customer satisfaction survey template.
Net Promoter® Score (NPS) Survey Template
Used 147,000+ times
Would your customers recommend your business? Use our Net Promoter Score Survey Template to find out. Start measuring satisfaction and loyalty today.
Customer Feedback Survey (Business-to-Business) Template
Used 23,000+ times
Our business-to-business template is expert certified to help you gain actionable insights. Whether you’re concerned about project management, on-time delivery or referrals to new B2B customers, measuring client satisfaction is key to future success.
Software and app customer feedback with NPS®
Used 16,000+ times
Check out our expert-certified template designed specifically for the Software and Apps industry to spot the factors that affect NPS the most.
Customer comments
Used 9,000+ times
Check out our expert-certified Customer Comments survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Real estate agent evaluation
Used 1,000+ times
Check out our expert-certified Real Estate Agent Evaluation survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Path To Purchase Survey Template
Used 1,000+ times
Use our 9-question path to purchase template covering decision-makers, key drivers & purchase methods to see how prospects make a purchase decision.
Typical Customer Analysis Survey Template
See our expert-certified Typical Customer Analysis survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Hotel feedback
Our hotel feedback survey template is designed to help you quickly get valuable insights from your guests. Launch your feedback survey today for FREE.
Retail Customer Feedback Survey Template
If you run a retail business, our retail surveys can help you improve it. Check out our retail customer feedback survey template today for FREE.
Airline Passenger Satisfaction Survey Template
See out our expert-certified Airline Passenger Satisfaction survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Help Desk Feedback Survey Template
Businesses often need a high-functioning help desk that listens, understands technology & responds fast, etc. This survey template measures performance.
Restaurant feedback survey template
You can’t keep every single customer in your restaurant happy, but you can send a survey to get feedback from them about your restaurant—before they post it on public restaurant review sites.
Competitive NPS®
Use our expert-built competitive NPS® survey to measure your competitors’ strengths and weaknesses over time. And compare their performance with your own to better direct your organization’s focus.
Customer Experience Survey Template
Use our customisable, expert-approved survey template to find out how customers perceive your product/service, team responsiveness and more!
Brand Performance Survey Template
Measure customer motivations and opinions to improve customer loyalty with our brand performance survey template.